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March 2024 by Connor Keady
I just personally believe that if you offer a variety of sauces for the pizza, that you shouldn't blow through all of your dough for the night by pre saucing everything you had with marinara, and everyone else is sol if they want normal crust with a different sauce. At least there's a domino's right next door that has never let me down.
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February 2024 by Aaron Godsey
The team was great and fast with our order.
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January 2024 by Glenda Smoke
Consistently good service and food.
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November 2023 by Mykah
Ordered for delivery through the Pizza Hut app. 1-1/2hrs later app still showed my order was in the oven. At the 50min mark I began attempts to call the restaurant, and the couple times I got through to a person, after explaining my issue I was put on hold for over 15 minutes before I gave up... Eventually drove to the location and find out Pizza Hut is using Doordash for delivery even for orders from their own app and the drivers kept cancelling the pickup for my order. I understand these aren't Pizza Hut employees, but Pizza Hut is responsible for ensuring reliable delivery for orders through their first-party app as far as I am concerned. In addition, the person at the pick-up window was clearly aware of the issue, but no one could pick up a phone to inform me??? So we finally get our food and while the pasta was still fairly hot, the pizza was cold and they forgot the marinara sauce for our cheese sticks... Hands down the WORST experience I have had with any national pizza chain...
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October 2023 by Gloria Yarbrough
Love it Louisiana and I have always loved the service except no refund on orders. That I never received. But the food is fresh and hot.
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September 2023 by Kim Mckenney
Pizza Hut sends mailed coupons, but You can’t use them at the ruston store. Due to previous poor quality food, that was the ONLY reason I attempted to order. Never again.
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September 2023 by Yasmeen Gary
My order always missing ! They never call to inform antone! AND NEVER ANSWER THE PHONE
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August 2023 by K Pow
Terrible to pick up from for door dashers. Waited 25 minutes after I got there for my order
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August 2023 by Daniel D.
First stop using DoorDash for delivery, it gets lost in transactions, and the pizza doesn't get to the recipient. It was over an hour until I had to drive and pick my order up. Second, the customer service in the Hut is rude and pleases simple math and how to appropriate the slicing of a whole pie.
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August 2023 by Stevie Miller
Love my swept the kitchen
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August 2023 by Brock Beezy
Left a tip and the driver ate some of my food.
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July 2023 by Leo Aldwairi
Good food clean restaurant great staff A+
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July 2023 by Kiera Love
I placed an order about an hour before the store was set to close and the order went through ( I was charged) and never received my food, when I went to the store it was closed way before they were supposed to close. The next day I went to the store to either get my food or a refund and I was told by the “manager” that was there, that there was nothing that could be done for me. I called the 1800 # repetitiously over the next month and I STILL haven’t received a refund. Terrible customer service and no kind of accountability for the employees closing early. No customer satisfaction in sight as far as I’m concerned. They should’ve handled my situation differently instead they gave me the run around for over a month!! I will not be giving them anymore of my business or referrals. I would give them 0 stars if it was an option. ?
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March 2023 by Kimberly Kelley
Best pizza I've had since I've moved to Ruston (November 2022). Perfect temperature. Friendly staff.
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February 2023 by Bruce W.
Order a pizza for delivery about 8 PM. It was delivered the next day at noon, after our third follow up call
