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March 2024 by Julie Yeasted
Rude. Unprofessional. Bathrooms in HEINOUS condition. Both men and women bathrooms out of toilet paper. Let the lady at the front desk know. Appeared upset that I interrupted her conversation with her two other coworkers that were behind the desk. It's a good thing I've been to other PF gyms before, because if this had been my first experience, I never would have signed up.
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March 2024 by Patricia Holman
They are constantly cleaning: the building, restrooms, and equipment.
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March 2024 by Lawrence Lang
The staff is always nice, willing and able to answer any questions or concerns.
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February 2024 by Tee
Always clean and never too crowded. Friendly staff as well.
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February 2024 by L.R. Denham
24/7 Gym Accessibility?? NOAffordable Monthly Fee?? NOEverything available?? NOAvailability for Traveling people to workout during NON busy hours?? NOAre we sure this is an actual Planet Fittness, the nation wide chain that prides themselves on being Affordable for maximum benefits, Open 24/7 for spread out and easy access for All, and Worthy of a Monthly fee and yearly fees?? NOPE. If you don't wanna be a real planet fitness, just drop the branding and be something else. A nationwide chain should be the same despite the location.
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January 2024 by Brooke Goleman
Love the staff and the privacy of going to a gym and not having to worry about who’s watching, being uncomfortable. I love the Ruston PF!
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November 2023 by Jermini Malone
The crew is AWESOME!!! I'm greeted with smiles every time I enter and they speak when I leave. It is so clean and organized. All equipment is put up after use. Just a great environment to be in. No one judges me
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November 2023 by Naomi Scribner
The tanning beds, tanning booths, red light machines are always filthy....always. The staff need to be going in after people use these machines and make sure the proper cleaning and disinfecting of these machines are done. They leave solution in spray bottles for people to clean before and after use but, it is clearly not getting done. They do not even leave you enough time to properly disinfect a full tanning bed or booth, then put your lotion on, etc. I cannot even get the bed alone clean before the tanning or red light starts on it own, let alone undress and put lotion on. These solutions are supposed to sit on the glass for a certain amount of time before even being wiped. They do not provide any education to the patrons on how to do this properly. You lose over half your tanning time or more if you actually clean the bed properly. Meanwhile the staff is always just sitting at the counters at the front desk playing on their phones. Would it really be too hard to have one of the 2 to 3 people who are on their phones at the front desk go clean these machines after a person uses it? Then, also the patron can clean it before they get in to ensure it is clean, if they choose. The filth in them at this time is really horrendous. They are not being cleaned AT ALL! They are smeared with hand prints and lotions. Their are pubic hairs lying all over. It is truly nasty. This is not just bad business, it is a definite law suit waiting to happen if someone gets a disease or something from these beds not being cleaned properly. I have brought this up to staff at the front desk before but, no one seems to ever do anything about it. The franchise itself should be concerned with the filth in this location. It is not difficult to have people clean, especially when you have 2 to 3 staff members sitting on their phones at the front desk. They don't even have to check people in. It is automated. It doesn't take 2 to 3 people to run a front desk. The place is rarely busy. I am a bit passionate about this because it is a health and safety issue. I would never lay in one of their beds in the current condition. I am truly disappointed in this. I would really like to use the full facility completely without worrying about the filth and potential to catch something in this place. Someone needs to address this immediately. I am posting pictures of when I visited the facility today. You will notice filthy smeared nastiness all over the walls of the booth and pubic hairs lying on the bottom of the red light booth. It's just plain unhygienic and nasty.
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October 2023 by Chip Edwards
Clean, lots of machines, well maintained. Everything that I hope for when visiting Planet Fitness.
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October 2023 by CaRhonda Scott
Christian showed excellent communication skills and consistently exceeded my training expectations. On a personal level, he's charismatic and well-spoken, both qualities that have served him well as a training coach.Not only does he provide stellar customer service and a safe positive training environment, but he is always ready to lend a helping hand to club members as well as teammates.Christian is driven, self-confident, proactively helpful, and smart, and I look forward to working with him to meet all of training goals!
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October 2023 by HTown Trucker
Needs a detail cleaning, especially in the sink and shower area. The workout facility is nice. I wish that we get rid of the tanning beds and the massagers and use that space for specialty equipment like a reverse, hyper or a sauna.
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August 2023 by Carlos Moran
Excellent gym. Very clean and a variety of machines. I definitely Recommend .
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August 2023 by Courtney Plunkett
I would love to start going back to this gym! But the hours of operation..I wish were 24/7. Will Planet fitness ever go back to being open 24/7?
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August 2023 by Carrie M
Being a truck driver; I see these gyms all over so I started up my membership.. I absolutely love the atmosphere and the staff was great..
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August 2023 by Karen Boatright
I have been a member for 2 1/2 years. This is truly THE BEST. It’s more than worth the money. I love PF