Verizon in Ruston is highly praised for its friendly and knowledgeable staff. Customers appreciate the excellent customer service, as employees treat them with respect and genuinely want to help. Many have noted that the staff is professional and ready to assist, whether it's for phone replacements or resolving service issues. One employee, Jalen, received particular recognition for his dedication, spending considerable time trying to help a customer with their problem. Overall, visitors have had positive experiences, finding the store to be welcoming and efficient in addressing their needs. This location comes highly recommended for anyone needing assistance with their phone or service.
I was there with a friend, she needed to replace her phone. The staff were ready to work & friendly. It was a pleasure to walk in there and be treated as customers rather than being an annoyance.This still happens in some stores.
September 2023
Rowan, our sales associate, was amazing!! Very good customer service!!
July 2023
Very helpful in explaining my bill to me. Very helpful hotspot very friendly place
