After years of loyal service and on time payments someone was surprised at my bill, so I checked to see if there was any way to get a lower bill. I was told no. Was very disappointed in their willingness to work with me or to help me. So I am no longer a loyal Verizon customer.
December 2023
I was there with a friend, she needed to replace her phone. The staff were ready to work & friendly. It was a pleasure to walk in there and be treated as customers rather than being an annoyance.This still happens in some stores.
September 2023
Rowan, our sales associate, was amazing!! Very good customer service!!