-
September 2023 by Jennifer Freeman
Every time I have a prescription to be filled, they NEVER call to let me know it’s in back order. I always find out at the end of that day by calling them or arriving at the facility and being told “they don’t have it”. Never do they say “it’s on back order”. I never know when it’s getting filled. Communication is horrible!! The lady that answers the phone is so rude every time I call. I would recommend any other pharmacy.
-
September 2023 by Ciara Johnson
So, I just need to know why the hell yall have have a website to make refills easier for the customers…….. BUT can’t ever get on the damn thing to do anything?!
-
July 2023 by joey Bennett
On 6 different occaisions they will not contact you if they don't have your meds in stock. I dropped a prescription off on Tuesday of this week. I came to pick it up on Friday. The medicine is on national backorder. That is not their fault. The fact they didn't call me to tell me in advance where I could find it is. I have been using them for 8 months now every month. And every time I came in to get something filled there was a problem except for twice. there is NO reason to not be in communication with the customer. Especially when we have to depend on the meds just to have a normal life. No appology just "its not our fault it was backordered" It is your fault that the last 3 prescriptions I got you didn't have and never let me know till it was too late. I will never use them again. Also the lady that I sent up to get it said, " Those are the rudest people in St Francisville"
-
July 2023 by Justin Soulier
Best pharmacy in St Francisville by a mile! Cliff and his team do a wonderful job of filling my prescriptions and taking care of my family.
-
May 2023 by Heather B. Jenkins
Glad we have this pharmacy in our town! Over the last year, I’ve seen a huge improvement with the employees smiling when I pick up my prescriptions. Something behind the scenes must be changing for the better! Everyone is always pleasant and helpful.
-
June 2022 by Jeremy Boykin
This pharmacy does not do a very good job of customer service AT ALL. With the price of gas bring so high and repeatedly asking them to specifically let me know by phone if there is an issue with the doctor calling in the prescription so that I don’t waste $20 in fuel to drive there and get told that “the doctor didn’t call it in” THEY DON’T call to inform me. Complete waste of time and gas. This has happened repeatedly at this pharmacy and I guess they just don’t care or think about customer service. They won’t have my business any longer I’ve had enough
-
May 2022 by Ammi Santos Paredes
I am a medical review specialist and I called this pharmacy to verify a donors pick up date for a prescription and they placed me on hold for 5 minutes 3 times the last time I called I was upset BUT i kept my posture and I asked why I was placed on hold the pharmacist with an attitude asked what is it that I wanted I told her she helped and asked me to not be rude to her employees and hung up the phone.... this is very unprofessional and rude!
-
April 2022 by Megan N
Getting kids in and out of car seats is a pain in the butt. Had just left a clinic. Had one prescription for two different people. New patients. New users at the pharmacy. When I get to the checkout line I get them all of my information they say they only have one prescription. I have to lug two kids out of the pharmacy back to get the paperwork out of the car and back—just to show them “hey another prescription was submitted.”Bring the kids back into the pharmacy for them to then fill the second prescription.The prescription had been submitted all along, there’s no reason they couldn’t do their job correctly the first time.It’s frustrating for me to tell someone there is another prescription, this is the name it’s under. Be told, no there isn’t. Less than three minutes later “hold on we’re filling that prescription.”
-
April 2022 by Carlie Comeaux
I had to call Elliott Pharmacy for a transfer of one of my prescriptions from another pharmacy out of town. The pharmacist was extremely thorough and helpful, and she made the experience quick and painless (often not the case with typical retail pharmacies!!!)! I was able to pick up my script later that evening. Drive through was super convenient! Will be filling my scripts here when I’m in the area.
-
April 2022 by Madeline Frazier
I always have the best experience at this pharmacy! They go above and beyond what is expected and are always super friendly! Not to mention their hours are very accommodating!
-
February 2022 by Queen K
They are very unprofessional and rude. I’ve been having problems with getting my medication from them the last few months. I went to pick up my medicine and they told me I don’t have insurance. I provided them with my new cards and they told me toCheck with my insurance company, because my insurance was canceled. That’s a lie I very much so have Blue Cross. I will not be going back. Take your business elsewhere.
-
January 2022 by Mathilde McCann
Unfortunately this pharmacy has gone from being pleasant and efficient to having horrible customer service and some very rude employees. They will not notify you that they do not have your meds until you are there to pick them up. Then they are beligerante about it. We have moved all our prescriptions to another pharmacy and would not recommend using Elliot’s.
-
January 2022 by Jen Stevens
Make sure you call ahead to ensure you that they actually have your prescription before you go up!!!
-
November 2021 by Carley Allen
The absolute worst experience I have ever had with a pharmacy… The cashiers are beyond unprofessional; cussing, rolling their eyes at customers, inappropriate conversation amongst themselves while checking out customers, the list goes on… If I could give a zero star rating I would.
-
September 2021 by Becky Jacobs
If anyone knows a trip to the pharmacy is usually cause for anxiety. But not this one , can’t thank them enough for getting my new never been to them before script so quick and easy . So thanks for making something that’s usually a nightmare and making it easy ? I’m a forever fan ⭐️