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“They were very helpful and provided me with the necessary information so that I can move forward with my mortgage payment and getting the mortgage paid out quick quicker than later”
“If you want to have a great banking experience with a community friendly atmosphere, this place is for you! The people here are fantastic and amazing to work with when you're needing to get a loan!”
“Wonder bank this was my first time there and although I'm not a account holder I did have to cash a check from someone who does bank there. It was easy no hassle and the tellers were friendly and professional.”
“Ms.Katie is very much knowledgeable about the business and it’s products I was very pleased to switch all of our accounts to Regions, y’all won’t be disappointed she delivers great, positive and supportive feedback to her customers as she say we will work with each other to get to where we are going she’s there to assist us and will help us get there. I was very impressed with her she said we will be personally working with her if we choose to do so!! I never and someone make me feel so great about the decisions we made from opening up our business account to even move over our personal accounts thanks so much Ms. Katie you’re the best”
“I will absolutely say I have always loved Capital One, and it has proceeded down to my daughter. However after receiving a large check from my retirement system and depositing it into my account the receipt said a portion would be available the next day and another portion will be available the following day and then 5 days the total would be available. However, that did not occur. And when I went into the branch to speak to someone, Alexandra was extremely extremely helpful 2 days in a row, being patient with me and understanding, even contacting her Representatives to see if anything else could be done in the matter. I have been trying to get my car out of the shop for over 3 months. But through all of her patients and time and verification of funds and information, they still were unable to release any funds until after the 5 days. If a bill collector calls you and takes your routing number and account number those funds are withdrawn from your account immediately why can't bank to bank do that with a check issued to a customer? Overall I give Capital One five stars because I love their service and banking Andy assistance I received from all the representatives but they fail to get five stars because of the inability to help me with a financial crisis.”
9AM - 12PM
17235 Old Jefferson Hwy, Prairieville
Banks
“I had a great experience with Shannon Payton. I was very pleased with how quick and straightforward she was with everything I needed. She was courteous, knowledgeable and took the time to address my questions.”
“Brianna, the branch manager, went above and beyond to help me out in a very dire situation. Constantly updating me on my issue so I was always in the loop, she came through in such an important way for me. Beyond grateful!Highly recommend this branch!”
“Gulf Coast Bank and Allison have been delightful in our cash out refinance experience ! We deal with people and not places to be honest. Having that trust in a relationship over the past 7 years and numerous loans for other houses, now a refi gave us that trust needed to move forward with this important financial decision. She was patient, even with me as that’s saying a lot. Smooth process with Allison and the GCB team.
Thanks Allison Byrd!!”
“Kelly N. has helped me several times with various account needs; most recently with a Fiduciary account that was a little challenging. She was thorough, patient, and pleasant as she always is.”
“I am please with the help I received in recovering funds that had been take from my account without my consent. I appreciate the support, kindness during this difficult time. They made me feel comfortable by assuring me they would on solving my problem.”
“I loved the attention received. They serve in English and Spanish, which is very good for Spanish speakers. They showed me and indicated variants for my needs. Sergio, who assists me every time I go, is very friendly. I highly recommend it.”
“The bank officer Tameka Greene at this branch deserves the highest praise and recognition. Her courtesy, professionalism and fast friendly service helping my father and I with his account was excellent and exemplary.
My wife was a bank teller and then a customer service officer for several years early in our marriage and we have talked many times about how the service in banks isn’t what it used to be. I am an administrator in healthcare and understand how hard it can be to excel in customer care. Well, Tameka’s ability and help was as good or better than the best I have experienced at any bank over the years.
She is a credit to Chase and her branch and deserves the highest recognition.”
“There’s nobody who I would rather work with in the world! The entire banking staff is friendly, fun, helpful, and goes above and beyond for their customers, especially Patience! For both personal and business banking needs you won’t find a better team in this area!”
“Very friendly. They actually care about their customers. I live near the downtown location and they're nice too, but this location is near my former office and they're so friendly and helpful that I often drive out there when I need to make a deposit just to say hello.”
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“My daughter and I went into the Howell branch. We had a very friendly receptionist Idelia Corley who greeted us and opened the front door. She showed exemplary customer service and professionalism. Job well done Idelia continue all that you do.”