“Hay when you are in need of a part or tool dont be a fool check in with the staff 99% they have it and if you see mel tell her hayThere's no place like catahoula”
“Big thanks to the crew at the St.Martinville, La store. Especially Adam Hebert and Lloyd Willis Jr for helping me make a sound decision for a purchase and into changing a part. The decision could have kept me from being stranded in the near future. Thanks for taking the time to care.”
“It’s been just over a month now , but on January 25 th 2026 , my 5 year and 2 month old battery was just about Dead . This was a little after 12 :00 noon on a Sunday . It had been cold and raining since the day before and the rain had just let up , and it was the first of two straight weekends of Extreme cold and a Deep Freeze that was going to occur in this area . The temperature at the time was 44 degrees with a wind chill of 31 in the middle of the day . I live between the Auto Zone and O ‘Reilly ‘s and therefore I could have chosen either one to check my battery . I chose this particular O’ Reilly’s because I had used both them and the Auto Zone in the past , and I loved and Remembered the customer service i had previously gotten at this O’Reilly’s as opposed to to the Auto Zone . There were 3 employees there at the time plus Garret the manager . All were very kind to me but the Service from Garret was Exceptional . On that very cold day on which I was personally Freezing , Garret promptly came outside to check my battery , and then he replaced it , and in all that cold windy weather , he also did extras like spraying and cleaning my battery cables and the area underneath where the new battery would go , plus checked my alternator also . I was. - and I still am so grateful for his service to me , in the extreme weather . To sum this all up , I could have went to Auto Zone , but this particular O ‘ Reilly’s WOWS me with their Customer Service , and by the way , I spent my entire working career in Customer Service , so I know what’s it’s suppose to be like . So Garret , I deeply Appreciate what you did for me , and for the great customer service I always get from your crew even when you’re not there . With service like this , I will be forever Deeply WOWED . Jen Miguez . St. Martinville La .”
“You can’t be shopping locally and supporting people in your parish and families. The manager over there is Nolan, and he goes above and beyond to help his customers. He’s a great asset to that business, great customer service.”