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July 2024 by Mark Johnson
I still haven't received my packages. They were delivered to wrong address.
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July 2024 by Content Character
POOR CUSTOMER SERVICE
RUDE FEMALE OVER THE "DOOR BELL" AT THE FRONT SECURE GATE. ARRIVED AT 5:10 PM AT THE DOOR UNTIL 5:20 PM. THERE WAS ONLY ONE "ACTUAL" DELIVERY ATTEMPT TO MY "ACTUAL" DOOR (APT #). THE OTHER "ATTEMPT(S)" WERE "ABSOLUTE" LIES!!! 100%!
I WAS IN MY APARTMENT "ALL" DAY AT ALL HOURS. I DID NOT GO ANYWHERE FOR TWO DAYS. WHAT A SHAME AND DISGRACE FEDEX. DO BETTER WAAAY BETTER THAT WHAT YOU'RE DOING IN THE HIRING DEPARTMENT. CHECK ON YOUR --- 310 JAMES, ST. ROSE, LA 700087 FEDEX FACILITY WORKERS ASAP! RUDE & LIARS! ACTUAL RATING IS "0" STARS.
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November 2023 by Adell Bryant
I never received my package and I’m getting no help
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November 2023 by Angel Forster
Had a fun time with the grandkids
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November 2023 by Mighty Quinn
Hard to get straight answers from automated system. Guy behind counter was better help. Still didn't receive my package though. Sat in Texas for 2 days.
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August 2023 by Nana Parr
Fed ex sucks. Leave my packages in random places and other people’s houses and mailbox. Then lie about it and say it was placed at my front door. Never using Fed Ex again!!!
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June 2023 by Quinn PF
Hard to get straight answers from automated system. Guy behind counter was better help. Still didn't receive my package though. Sat in Texas for 2 days.
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June 2023 by David Sheaffer
This is the FREIGHT place, not the Ground delivery across the street. These drivers drive the rigs, not the package trucks that deliver your packages to your door. Most people don't realize how big an operation Fed Ex is. We take every precaution to protect your packages and do our job, which is to deliver every package we get. But sometimes breakdowns in the system happen, its inevitable with a global operation this large. That being said, we deal with on a daily basis: customers/shippers who misaddress packages, line sorters who treat packages like they have arms made of noodles, shipers who send out 50lb boxes in single walled boxes that aren't designed to hold that weight taped together with what feels like scotch tape... You want to put a 60lb engine head in a thin cardboard box with cheap air filled plastic bags, and then wonder why it gets to its location dented and half coming out of said box... its physics.
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December 2022 by Doug B
How do you lose a 9ft x 12ft area rug? Drivers need to handle the packages better also and not throw a Hail Mary with a box of glass lamps...Fed ex is the absolute worse shipping company.
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November 2022 by Patricia LeBoeuf
Didn't get my package till after calling multiple times.
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November 2022 by Chad Leonard
Top notch service
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May 2022 by J
My delivery has been delayed several days now for no discernible reason. The tracking said there was a "bad address" but that seems to be code for "we're too lazy to do our job today."
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April 2022 by Ruben
Totally confused...can't provide delivery status even though material at terminal for at least one day.../
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March 2022 by Jerome Jarrow
Was waiting on this package that was delayed for 2 days and was told when it was attempted to be delivered someone needed to sign for it and i wasn't home. 2 hrs. later my door bell rings and a lady from the next street said my package was left on her door step, So who signed for it FedEx? I glad this woman was honest. I hate this company
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March 2022 by Wolverine Racing
Fed EX freight and customer service is terrible. No numbers that an actual informed person will answer. No help at all from the 1-800 line, they cannot even give a locations phone number, Useless !!!!
