The Hampton Inn Lafayette offers a mixed experience for guests. The hotel's staff is widely praised for their excellent hospitality and helpfulness, with the front desk clerk "Sam" and the staff member who helped during breakfast receiving particular acclaim for their friendly and accommodating service. However, the hotel itself is in need of some upgrades, with reports of issues like ripped curtains, loose shelves in the bathroom, and a malfunctioning TV in the fitness center. The breakfast offerings are also described as only "okay" and "weak" compared to other Hampton Inn locations. Despite these shortcomings, the hotel provides clean rooms and a well-lit, secure parking lot. Overall, the Hampton Inn Lafayette seems to offer a satisfactory stay, with the exceptional customer service from the staff being a particular highlight for many guests.
The Hampton Inn time forgot. In desperate need of renovation. In addition, No laundry available.
May 2024
The place is a touch dated, but the room was clean and everything worked. The staff was fantastic.
April 2024
Kept knocking on our door to ask about towels while we were sleeping in the morning then knocked again to ask when we were checking out then knocked again to change the time of checkout last minute. Very unprofessional. If checkout was truly at 11 then guests should be notified beforehand. Yet the paper work states checkout... read full comment
