Scott Nails is a nail salon that offers a range of services, including pedicures and manicures. The business is known for its mixed reviews, with some customers reporting positive experiences and others expressing concerns. While some customers have praised the salon's efficiency, with staff working quickly and ensuring minimal waiting times, others have had less satisfactory visits. One customer noted that the gentleman who performed their pedicure was great, but the young lady who did their nails was less engaged, cutting them and leading to an infection. Another customer, visiting with their daughter, highlighted concerns about the strong acetone smell within the salon, which could be problematic for those with respiratory issues. Additionally, they reported that their daughter, who has sensory needs and is on the autism spectrum, faced some challenges, with staff members speaking about her loudly in Vietnamese and not providing the level of understanding and accommodation she required. Despite these issues, the customer noted that the young man who worked on their daughter's feet did a good job and interacted with her well. However, the experience overall left the customer feeling that more education and awareness around autism and sensory needs would be beneficial for the salon's staff. In conclusion, while Scott Nails offers a range of services, the customer experience can vary, and the salon may benefit from improving its staff training and awareness of diverse customer needs.
Very shady, they will quote you one price over the phone and whenever you come in the salon and ask for the exact word for word service request..its magically double the price This has become a thing in all of their salons....
May 2023
The people were fast and detailed in their work. They were packed but they worked efficiently and made sure you didn’t have to wait in the waiting area too longServices: Callus removal
December 2021
Good work done. Communication is an issue. I was laughed at when I requested color with my pedicure.
