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November 2023
Customer service is in India and good luck getting any help. I had to correct my verbal password twice. Once on the phone second via text. The security specialist spelled it wrong both times now I can't log in. How do you misspell from a text? Is it so hard to have a U.S. service center?
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November 2023
ADT is absolutely horrible!!! The men sent out to my house did so much damage to my walls and they didn't even fix it. My husband complained and ask them to fix it and NOPE! Very unprofessional!
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March 2022
Been with them 4 years. My doorball camera stop working. Tried to upsell me more products then say it would cost $59 to send a tech to figure out what is wrong with their faulty product. You lost a customer for life. Good Job ADT. Not worth the extra charge.