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February 2024 by ashley122683
Excellent service, helped me put my windshield wipers on, would recommend.
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February 2024 by Anqauniece e
Mr jerry Williams really helped me out and gave me great service he does an awesome job at helping his customers find what they need
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January 2024 by Jordan Deaton
Give people all around.
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December 2023 by Thu Nguyen
Best service EVER!!! Phenomenal experience here at the Mansfield store. Travis represented what quality service to its best. Thank you again for help
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November 2023 by Jonathan Perez
Quite helpful and kind, you have to ask for help and it's easier thanks to AutoZone
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November 2023 by Pete Rodriguez
Great service and associate are always available and ready to help this is a super experience
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November 2023 by Barbara Haynes
Excellent service
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October 2023 by Marla Basham
They were so helpful and put a new battery in my sister’s key fob.
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September 2023 by Tim Purvis
Great service! The guys were very friendly and helpful. Answered my questions about wiper blades and swapping adapters.
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September 2023 by S Blake
The manager Darrell S. at the Mansfield Rd store in Shreveport is not competent. He is too busy talking on his personal phone instead of dealing with customers. My daughter was sold the wrong part. I purchased the part she needed. I returned the incorrect part and received a refund. I also brought back the used part. When I asked to be refunded the core for the correct part, he stated he had already refunded me. I asked for another associate at this point. Ashton J. promptly gave me the refund I was due. Instead of focusing on the next customer, Darrell proceeded to tell Ashton that he already refunded me and when I asked Ashton to show him that he was wrong, he stated he was the manager and flicked his name tag on his shirt. I told him that didn't make him right and we went back and forth until my return receipt printed. Poor Ashton J. He kept his composure, did his job, and put the customer first. He needs a promotion and a raise!
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July 2023 by Angela McKinney
The guys at auto one on Mansfield road helped me with my lights on my four runner and replaced them for me in the lot. They are amazing!!! Thank guys!
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July 2023 by Larinda Douglas
We ordered a jack online picked it up no problem but it would not pick up my truck returned it no issues easy in and out
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June 2023 by Judy Davidson
Very helpful.The customer service I received was over the top.
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June 2023 by Charity Joy Foster
better customer service needed. it's not cool to be accused of stealing or losing a part of rental merchandise when the part was not included in the kitt to begin with. associate, Darrell was very rude and did not have a good attitude at all. However, after speaking to the general manager, Mr Earl he quickly refunded our deposit. this was a very upsetting ordeal and I will not recommend anyone to this location of auto zone.
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April 2023 by kenneth hobbs
The black attendant about 6 ft with a beard refused to install a wiper blade I purchased. He stated he broke one before so he does not install them anymore. No one in the store should install a wiper blade. I had tried to install it myself but it would not fit. So I got got a refund and went across the street to O'Reilly. After my purchase the attendant volunteered to install the blade without my asking. If you want customer service go to O'Reilly.
