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July 2023 by Miracle Neal
Will never bank with them again
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December 2022 by Yonna Lashai
None of the ATMs work correctly. There are limited locations for this bank in the city. They want you to use check/cash deposit. It is useless if that feature is not available on the ATM. ??♀️ This location has over 4 ATMs. Why is there something wrong with all four? I travelled to deposit cash here and I couldn’t. I am not driving all the way to Bossier just to do this. When I am free the banks are closed. Look like it is time to switch banks…
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November 2022 by Willie James
There useful for some things
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May 2022 by Ray W (holinessisright1214)
Excellent customers service.
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May 2022 by Brandon Roberts
As to be expected
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March 2022 by Bryan Coldwell
Thank god
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February 2022 by Nancy C.
We use this location since Capital One closed the pines Rd. location last year. We do banking business once a month. This location is in a very high crime area of Shreveport. Today my wife and I went to Capital One around 12:30 pm for our monthly visit. Upon arrival I noticed two men loitering in the front parking lot of the bank who looked to be homeless and panhandling. Once inside the bank I noticed one of the men approaching vehicles parking at the bank and apparently asking for money since one woman handed him some change. One of the bank employee's (maybe the manager) was stationed at the front of the bank and could easily see what was going on in the parking lot but no one seemed alarmed that these men were hanging out in the bank parking lot and apparently had no concern for customer safety. I am retired police. I found this type of activity, this close to the customers who were entering and exiting the bank, to be very dangerous for your customers. Especially sine a robbery did occur in the same shopping center only a few weeks ago. We may have to change out banking location in the future to avoid possible robbery or caught up in typical gun fight at such locations. The manager could have'd pick up the phone and made a simple call to police before someone is robbed or worse.
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November 2021 by Michael Stanley
Branch is now closed
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February 2020 by Ah Roman
Worst Service... ghetto bank!!!
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July 2019 by Dominik D.
A fairly pleasant experience. The teller was nice and helpful. It's located just a bit past Willis Knighton. They have coffee
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October 2017 by Shaylor arterberry
Friendly
