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December 2023 by Crystal Adams
It's like any other bank
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November 2023 by Spencer Bramlett
Atms need fixed won't take cash deposits
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November 2023 by Pete Rodriguez
Prompt service didn't have to wait long Great experience
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July 2023 by Miracle Neal
I will NEVER bank with them again . Reps are rude and are NO HELP !
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March 2023 by dan munch
This service is a great service ive used them for years
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February 2023 by Dat Nguyen
Thanks Ms.Kelly and Ms. Heather for your great customer service. Thank you for your support our troop.
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January 2023 by Leslie Burch
Drive thru ATM didn't work had to park and use other one
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December 2022 by Moka U.
They promise 2 days ago pay. And when you call customer service they are no help at all. This use to be the best bank in the world now the customers service sucks and they give you a hard time opening the account its just very bad I see why most of the banks are closed.
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July 2022 by Sherry Walker
A teller from this branch erroneously gave a withdrawal to a person that wasn't me from my account to the tune of 420.00, Capital One will not give that money back to me since my name was on it and the branch can't figure this out, the withdrawal slip was signed by a different person, so no ID was checked. My name different signature. The branch nor the corporation wants to find out why this was done. Sounds like an inside job to me, people you need to peruse through your accounts regularly this happens more than we think.
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March 2022 by Karen Preslar
I was a customer at Hibernia at Shreve City Branch when I was 15. Then changed names to Capital One and closed. I still go to the one on youree drive.Never any problems just bank and leave
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January 2022 by Alice Hadwin
It was very easy to use the ATM at the front of the bank.i also love the new ATM your company put in the drive thru.it works awesomeThank you
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July 2021 by Roy N.
Customer service is USELESS! Capital one has NO respect for customers. They have closed almost all of the branches. Capital One ATM malfunctioned on a Friday and kept my debit card. Only remedy was to send me a new card in 7 - 10 business days... how many people can seriously go without their debit card for 2 weeks??? Previously free accounts are noonger free without direct deposit. Losing a 15+ year customer!!
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June 2021 by Al Jenkins
They are closing the lobby and branch on the 30th of April.
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January 2021 by Anthony Deloney
This where I bank at capital one bank ? my family home.
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October 2020 by jason bottrell
Tried to stop by today and open a checking account for my daughter. Normal banking hours are 8 to 5 or 9 to 5. This location hours of operation is 9am to 4pm. Walked up to the door at one minute to four and the door was locked in our face. To anyone reading this potential new customer go somewhere else find another bank this company at one time was really good now it seems they would rather be a coffee shop in a bank