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September 2023 by Pam Young
We were stranded at my mother's in Carthage Texas they were the only place I've had my part to fix my car
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August 2023 by Terry Sherry
Absolutely great service. Good communication, prices are reasonable and on time at the quoted price. They even kept me updated on the progress of my trucks repair.A full 5 stars for this dealership.Services: Electrical repair
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August 2023 by Bubba Winningham
Always efficient and right on time. Great team.Services: Air & cabin filter replacement
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July 2023 by James Johnson
Bad service !!Very unhappy with them andwon't go back .Service: Oil change
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October 2022 by Angela Ryan
They refuse to call me back and finish fixing my car ! I have died 6 times since they did a simple routine check up on my vehicle for warranty and ordered parts to fix the car but refuse to call me to finish the car and when I call no one will talk to me I get left on hold !Been stranded 3 times this week .
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September 2022 by Cheryl Festavan
Today was not a good experience. We had a 10:30 appointment for oil change and tire rotation. It is 1:15 and we are just now leaving. It was a ridiculous long wait!!
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August 2022 by Reagan Garner
I would leave zero stars if I could…It took a little over 2 months to fix our car! Communication was horrible. As a business, you need to underpromise and overdeliver. It was the complete opposite with Chevyland. What happened every single time that I tried to get an update was that the dealership would promise a quick fix and weeks would go by with no vehicle. Half the time I called to get an update there was no one available to talk to and when the operator said I’d get a call back it would be 3 or 4 days before hearing anything. The dealership pushed back on getting us a rental vehicle until the last possible moment almost 2 months into the repair. The first remanufactured transmission was faulty so another had to be shipped out. Then out of nowhere they claimed my fuel pump was also bad. More $$$ out of pocket with nothing to show for it. The insurance, registration, and maintenance logs that were left in the car were lost too. The first time we tried to pick up the vehicle, the alignment was way off and the engine was worse than before. This was a constant battle to get info and get our car back at all. We are now looking to replace this vehicle and never go back with Chevy.
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August 2022 by Elvin Harper
Love Chevyland and their Employees!!!...
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July 2022 by Tammy Tarver
Great experience I was there like 45 minutes. Oil change tire rotation. Excellent job
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July 2022 by Darryl Nicholson
Had a bad experience with a sorry tech that was handling my car,the service manger step in a made it good
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September 2021 by Sheree Shaw
GREAT SERVICE TODAY
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July 2021 by Tiffy S.
I brought my vehicle 15' Camaro to this dealership on 06/22/22 for repair based on the findings of a/c compressor less than 3 months ago at this same location. After returning to have said repair complete I was advised additional repairs needed to the core, and coolant door. No problem in having the repairs complete on my end. I was initially advised my vehicle repairs would be complete by 06/25/22 and I would have my car returned. This seemed pretty quick I was anticipating at least being without my car for a week. When I attempted to confirm completion through the assigned tech Sean, I was met with no response via phone. I had to make a pop up visit to speak with anyone (in which all communication led back to Sean). I was then told it's not ready, this is a laboring job and the following week my car would be ready. Still no problem on my end and I simply trusted the process of professionals. After no further updates I attempted to reach out to Sean in which he let me know his personal number would be better to communicate with him, still no response. I attempted to seek help from anyone in the service and parts department NO ONE can as you guessed it can assist but Sean. I was then advised Tuesday of the following week repairs would be complete. As I write this Tuesday 07/06/22 I am now being told my vehicle will not be ready and I quote "might take a little longer than tomorrow". This is not the experience I hoped for in the least and honestly leaves me greatly disappointed.
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May 2021 by PrettyboyAjs Gaming 2020
Again my vehicle sat in the lot for 8 days not only that the detailing job wasn't done all the way as there was still dirt an grime all over my interior an in the cracks I also noticed the alignment wasn't done or wasn't done after they changed a part I also had trouble trying to pickup my vehicle when I walked in the kids at the front desk were just talking I had to interrupt them just to pick up my vehicle not only that they never offered me a discount for the many days it sat up their
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April 2021 by Lois Meyers
Traveled 2 hours to get there and turn me around back to another Chevy dealer. I bought vehicle there
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April 2021 by Ronald Fuller
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