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March 2025 by Holly Bretanus
Accidentally filled my Keppra here instead of Barksdale. Got home and realized at 9:30 pm they shorted me 1 pill in my prescription.
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February 2025 by Kate Howell
don’t open when they say they open
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January 2025 by Ronnie Cripe
The visit today wasn’t very good.The self checkout was acting up.I tried to use the 40 percent off coupon and it was only giving me about 20 percent off so I lost use of the coupon by taking it off.
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December 2024 by Westside Chris
Pharmacist has the worst customer service. Refused to filled a prescription 20 mins before closing. She doesn't want to rush. Poor customer service
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November 2024 by Robin Menasco
Horrible, just like Walgreens
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November 2024 by Sydney Hoeflinger Hammett
Do not under any circumstances send your scripts to this pharmacy unless you want to withdraw from whatever medications you’re on. They WILL NOT answer the phone, they lie about communicating with your doctor’s office, and there’s ALWAYS a delay on the prescriptions. 0/10
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July 2024 by Terrie Brooks
Five workers and was only one waiting for assistance. Was ignored until I had to speak out and ask for assistance. Happens every time. Will be changing no doubt. Horrible management apparently.
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February 2024 by cultureshock benner
Went in on 2/2/24 to pick up a called-in prescription. Was told by pharm tech it wasn’t ready and to return on 2/3/24. Received an email from CVS confirming it would be ready on 2/3. Returned next morning. Pharmacy was supposed to open at 10. No one showed up to open until 11:50. Numerous customers were inconvenienced by this lack of professionalism. When I tried to pick up my prescription, I was that not only was it not ready, I couldn’t pick it up because it had been called in from a Dr. in TX and they couldn’t prescribe that particular med from an out-of-state doctor. Why did they accept the call-in? Why wasn’t I informed of this the first time I went in? On the contrary, I was assured it would be ready. The poor lady who had to tell me was they were unable to fill my prescription was very apologetic, but the guy filling the prescriptions was downright rude and dismissive of any customer with a question. We are changing to a different company, as were at least two other customers who waited two hrs for service, then were treated like nuisances. Do better, Youree Drive CVS.
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February 2024 by Kassandra Gatch
Their pharmacy refuses to use the drive through option. I have been refused service by this window during operational hours when no one is in the store. The people who work here are also frequently rude. And today they are closed during normal business hours with no explanation.
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January 2024 by Adriana Rogers
The pharmacy is so horrible, my meds was sent out that day and the next day I put into the app to have my meds filled and I did it around 12:00 and I get at the pharmacy around 5:34pm and my meds was not ready. It every time I have to fill my meds I have to wait for ages. It just a horrible system.
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November 2023 by Amy Foshee
Last year, I switched from CVS in Target to CVS at the corner of Youree & Kings. Just made more sense since it was closer to home & it had a drive through. The first time I called & talked to the pharmacist to make sure they had been transferred over, his first question was “Why did you want to change pharmacies?” I explained it was sheerly out of convenience. He then said “well when you take 2 controlled substances Adderall & Ambien), it looks bad when you’re switching pharmacies back & forth with those kinds of drugs. I replied “I’m aware of what pharmacy shopping is, I’m a RN, but I only take 2 meds (and I’m aware they’re scheduled) AND this is the only pharmacy change I’ve made since it was closer to my house. He then hinted that some pharmacies might refuse to fill them because they might think I was pharmacy shopping just so I was aware. I have had pretty much the same experience anytime I’ve had to deal with any of them. They are all severely lacking patience, personality, AND empathy in a patient facing, customer service position. They are rude & condescending when you ask them any questions. A older gentleman standing in front of me said to the pharmacist “I just got started on 2 new meds but I just had a question about it. But I can come back another day & ask when you aren’t quite so busy if you’d rather…” To which the pharmacist loudly interrupted him & said “Oh yea, that won’t help. We’re ALWAYS busy here!” And rolled her eyes at him. I couldn’t believe what this system has turned into. I worked 15 years as a labor & Delivery nurse so I am 150% aware of the demand, stress, underpaid, understaffed conditions these folks are working in. But at the same time, can’t a smile & a tad bit of empathy, & professionalism make the day go by a little better? Thank you for your time.
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November 2023 by tori duddy
The pharmacy is absolutely terrible. Long waits in the phone. I have all of my meds enrolled in auto refill and they’re never done in time. I always have to physically go inside to get my auto-refill prescriptions filled….. currently looking for a new pharmacy to use.
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November 2023 by Jasper
Sat on the phone today for over an hour, trying to get my meds transferred to this location, and they wouldn't pick up. I called at about 9:20 and hung up an hour later because of the hour long wait.
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October 2023 by Johny Octane
Great!
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October 2023 by Doug Buchan
Great staff clean store good price thanks
