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January 2024 by Marcus Mckenzie
End of the month sales.. love the.big fane
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January 2024 by dorothy frazier
I ordered a pair of men Levi’s for a Christmas gift and I never received my order and had to be refunded
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January 2024 by Nishant sharma
It's a good shopping experience.
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January 2024 by Thomas Takada
Always a great experience
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January 2024 by Patricia Ray
I love the "going out" to shop experience. Dillard's is always well-stocked with lots of lovely things. Love this store.
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January 2024 by Demarkus Gray
Got all my favorite colognes from Dillards.
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January 2024 by Carlene Burton
They didn't have what I wanted but told me where I could get it.
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January 2024 by Edward Castellanos
Close in a good time
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December 2023 by ARIES
Love this store!
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November 2023 by McKay Crews
I enjoyed my Black Friday shopping experience greatly thanks to the sales rep Cindy. She is all the good things. She is helpful, generous, and exceptionally kind!! Give this woman a raise ?
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November 2023 by Tricia Burns
Refreshing to have customer service on this visit! The woman Pam in lingerie in Bossier made me went to never return last time
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September 2023 by cdjcowboy
Too expensive and could not check out when ready to buy so left
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September 2023 by Robert Lomison
I love shopping here! The store in Shreveport, LA is usually well stocked and has ample choices in my size and style. I shop in the Big & Tall area.
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September 2023 by Melissa Freyou
I went with a friend of mine to go get her mother and her Aunt a couple of night gowns for her birthday. They had just the ones that she was looking for, so it didn't take long to get in and get back out again. The nightgowns are very pretty and soft and I'm sure that she liked them very much.
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July 2023 by Ernest Blackstone
My experience at this story 07/22/2023 was terrible. My wife and I decided to make a detour Saturday by Dillards. I have carelessly dropping her sunglasses, so I decided to take her to get new ones before dinner. We made our way over to the sunglasses area to pick some shades. As we walk around two different booths, we notice several group of employees huddle up. We waited standing hoping someone would acknowledge us. Instead they made eye contact but never approached us. Two other employees were engaged in a conversation that was very inappropriate. After about 30 min of not getting service my wife and I were very upset and turned off. We saw several sunshades we were interested in but the service completely turn this off. As we made a jester showing frustration and decided to leave. A young lady by the name Lena chased us down and started to apologetically apologize for what she had witnessed. I was so frustrated. I did not even want the apology and wanted to leave out of the store. Lena was not willing to give up and continue to win me over. Lena explained that it was not her department and she did not want to overstep her boundaries. I allowed her to assist my wife and I. Lena did amazing job making my wife feel comfortable about her selection and showing her the difference in the new style sunglasses. I want to say thank you Lena for your hard work and dedication. 07/25/2023 I arrive back to the store to speak to the store manager. I wanted to share my experience with him and my concerns of the lack of customer involvement. I will say as a leader of the store the store manager was very nonchalant about the matter, sweeping it up all of the rug as if he did not care. This shows poor leader ship and explains why the lack of customer service exist. We need more leaders like Lena.