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March 2024 by Mackenzie Evans
This location is by far the worst Dunkin I have ever been to, they let us sit at the order section for 15 minutes before we had to say hello for someone to take our order, then waited another 30 minutes for 2 cars ahead of us that only ordered a coffee and small bags of food. Our food was cold and our drinks were watered down by the time they got it. No order and no urgency for customer experience. Don’t recommend this Dunkin. Go to youree.
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March 2024 by debra ward
The staff was extremely kind and helpful. My friend was on a walker. They were very tolerant of how slow we were. Lots of smiles from the staff!!
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March 2024 by Jose Gutierrez
Coffee is amazing but they never have donuts. You either get here bright and early or they are out! Doesn't matter when it is, weekend or weekday, after about 8am, ur out of luck....so much for running on dunkin...
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March 2024 by Dawn Browne
The service was absolutely great! My iced caramel macchiato was perfectly and properly made with 2 shots of espresso as the recipe calls for.
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February 2024 by Wigs By C.Shavon
Service is EXTREMELY SLOW , EXTREMELY.
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February 2024 by G G
Service is worst . U need to hire people when you can’t fulfill the orders . Understaffed . Messing up orders . Could not serve our order after 1 hour of wait .
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February 2024 by Daniel Sidelsky
Not from Louisiana, but I've definitely been to a lot of Dunkins. Got in line at the drive-thru around noon, about 4 cars in parking lot. Lady says to hold on so we wait for about 5 minutes. She comes back and we try to order the Ham n Cheese croissant on the menu, she says they're out. We try to order the bacon, she says "I don't think I can do food right now". I asked her what we can order... she says "well the lobby and drive-thru are full"... So we said "uhhh, okay, cancel our order I guess? have a good day?" And she clears the order... So we turn around and go somewhere else.Weirdest Dunkin experience ever.
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February 2024 by Vanessa Williams
Horrible customer service. Took 30 min for 4 bagels and 2 hashbrowns and our order still wasn't right. They were more concerned about the drive-thru orders. Acted annoyed when I asked to get my order right. Do better people!
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February 2024 by Haskell Burks
Great place to buy specialty coffee and
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February 2024 by Elizabeth B.
This location of Dunkin is permanently CLOSED. Because your site said it is open, my granddaughter didn't get breakfast on way to school! Please Update Your Site!!! Disappointed wish I could give 0 stars to YELP
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January 2024 by Peyton Jones
This is by far the best Dunkin in all of Shreveport/Bossier. My favorite drink is the seasonal Pink Velvet iced macchiato and there is this one girl who literally makes it perfect every time I come through. She is really short and wears a hoodie under her t-shirt but she is the nicest, most positive employee i’ve ever encountered anywhere. I keep forgetting to get her name, but if you see her, you know you’re going to get the best service and the best drink. Usually I only get Dunkin every once in awhile because I find that there are flavor inconsistencies. However, this girl is extremely consistent and I will continue to only go to this location from now on! Thanks for making my days!
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January 2024 by heather davis
Very nice
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January 2024 by Candida Johnson
Nyia is my fav person she is so darn sweet and always welcomes me with a smile! And 90% of the time she is making my drink when I come in (I come at least twice a week if not more?) I just love her attitude she always puts a smile on my face! The other girl that works there I can’t remember her name but I believe her mom is the baker she is also amazing and her smile seriously lights the place up! I have never not seen a smile on her face even when they are busy and I no she probably wants to scream lol she always has a big smile and it makes me smile anyways the Dunkin on kings is my fav cuz it has my fav workers!!?
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January 2024 by Meri R.
Service is wonderful, exceptionally clean. I would stop here any time! The staff is kind and pleasant. I went into every area, all wonderful experience. Had to say, this place is very deserving of high marks.
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December 2023 by Dave B
This location was opened this morning, Dec. 26th, when I visited around 5:30 am. The store and the drive thru was not busy. When I went into the store, there were 3 other customers inside. Two had already been waited on and were waiting for their food. The guy in front of me and I was never acknowledged. After a long wait, his order was finally taken. Mine was not. After waiting more than 10 minutes without being acknowledged or helped, I left. I will not return to this location.