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November 2023 by Edward II
Great customer service with a very helpful and very friendly staff.
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June 2023 by Brad “Brando” B
This is a new location for this branch. It's in a very high traffic part of town now compared to their previous location. Harder to get to the main road. Also this location is half the size. Gets crowded very quick.At least the staff is nice and courteous
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May 2023 by Tristan M
Store manager Tasha and her entire staff was great. Greeted me upon arrival, atmosphere was very positive, there was obvious chemistry with that crew. Best customer service I've received in years. I also witnessed them provide every customer who walked through the door with the same level of excellence.?Shout Out Tasha & and her staff??
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April 2023 by ANNA
The service attitude of the staff is very poor, they are impatient in doing things and throw away the package
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March 2023 by Ernest Snell
Yes I'm handicapped delivery driver keeps putting my meds by garage instead of front door wind blows my packages all over yard it's causing me to lose my meds YOUR FIRED!!!
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January 2023 by Issa Queen
Mrs. Tasha and Mrs. Kizzy did a great job tackling my large order! Even through there was a line, each time someone entered the store they were greeted and acknowledged! The wait time wasn’t even 60 seconds! This is an amazing team! Great job ladies!
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December 2022 by John Johnson
The‘ FEDEX’ sign has been removed, did you guys move? If yes , what’s the new location ?cos I have packages coming there. I have always enjoyed services at this location.great guys who always have a smile on their faces.
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November 2022 by Jordan Luker
I ORDER FROM HERE A LOT AND AM NEVER UNHAPPY WITH THE OUTCOME. THE PEOPLE THAT WORK HERE ARE ALWAYS KIND AND HAPPY TO HELP!
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October 2022 by Nikki G
Very unorganized staff. I had three print jobs completed online. Upon my arrival, 2 days after submitting my attachments via email, they couldn't find my order anywhere. A second employee came over to help the first employee, because she could tell that I was standing at the counter for almost 20 minutes. The second employee did find my print jobs, but they were all over the place, & in 4-5 different piles of unsorted papers. So, it took her another 15-20 minutes to piece together my files and bring them to me to verify the accuracy. I've never had to wait 45 minutes to pick-up an online order that was already complete. What I'm accustomed to is my full print job/jobs ready, neatly stored in a FedEx bag or box. Then, being checked out within 5-10 after my arrival. I used this location in 2018 with excellent customer service. I'm not sure what has happened, but I'll be exploring other locations until I find great service again. Lastly, FedEx now charges a $2.50 service charge for printing your copies, at least they do at this Youree Drive location.
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September 2022 by Allen Lawrence
Pleasant staffalways makes you feel like you are the only one there
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August 2022 by David Gaitan
My work brings me to this location several times per week. The most professional & friendly staff, regardless of how busy the store might get.
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June 2022 by JOHN MAGEE
I have used this Fed Ex Office on Youree Drive for probably close to ten years, including for multiple different types of services and different employees, easily over 100 times since 2012. On every occasion staff have been courteous, professional, and helpful even during times when they should have felt overwhelmed by just the volume of customers. I highly recommend them.
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February 2022 by Jonathan Taylor
Excellent customer service! They work hard and move quickly to make sure everyone is helped. I always feel my time is respected and my business appreciated. Also FedEx never busted up a package like UPS did to me.
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November 2021 by Tiger Curran
I’ve been to this location twice and both times have been fantastic
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July 2021 by Massimo Max Morandi (Max)
Lydia was super excellent . Thank you.