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February 2024 by CAROLYN TILLMAN
The service was impeccable! From the time I walked in until I left the store.
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January 2024 by Melaine Wall-Craig
The gentlemen at my Firestone always take great care of me and my car. They treat me with respect and always get me in without delay.
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January 2024 by Sharon Howey
They always are helpful, and most of all, I feel they never try to upsell, but just do what is needed in a timely manner.
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January 2024 by Marvin Lanier Herrin
In/out pretty quickOnly thing I did not get a oil change sticker placed on windshield for next oil change
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January 2024 by Lauren Schubert
My car what hit with debri while I was driving through on my move to Florida and within minutes the team at Firestone got my car zip tied free of charge so I could make it the rest of the way. So kind and helpful!
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January 2024 by Nanny Anybaby
My go to location for Mechanic work. Professionalism and Integrity when it comes to servicing cars. There too are dealerships that entrust them with mechanic work, which genuinely takes the cake as well.
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January 2024 by Kat Williams
Making an appointment is useless at this service provider. Had an appointment which required I indicate the make, model, and year of my vehicle. Sat for over 2 hours because they had to “go purchase the oil filter”. The appointment was made so that they would have the supplies on hand for my Euro vehicle. People in waiting area had been sitting half a day for a simple oil change. Will not use them again.
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January 2024 by Zachariah Russell
I have not gone here, but as a mechanic I change people's oil all the time and frequently get disgusted with how poorly the previous oil change was done, but I just changed someone's oil who had previously gone to this location, and not only did they use good oil, they used a premium filter, and nothing was over tightened. It is by far the best job I have ever seen a chain do. Cannot speak to their prices, but given the filter and oil that they used, I would say it's probably worth whatever they charge.
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December 2023 by Chelsea Barron
They always do great work!
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December 2023 by David Johnson
Been coming here for 10yrs. Great service
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November 2023 by Debra Sullivan
I scheduled an appointment for 9AM Sunday morning on-line. The email I received stated that I could arrive early. I got there at 8:53, 7 minutes early. My son was with me. We went to the door and it was locked. There were two men inside, but they didn’t look our way; even though, they knew we were there, so we went back to the car to wait for 9 o’clock on the dot. We did. At 9 straight up, we back to the door. It was still locked. We didn’t see anyone in side the store, but we did see one person at the bay doors, still ignoring us. When my son’s cell phone read a minute after, we left. That was very rude and inconsiderate. Someone could have said, ma’am we’ll be with you in a minute. Something!
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September 2023 by BreAnna W.
I've purchased tires from this location for years. I went in to purchase a tire on Monday, the next day my steering wheel began to shake nonstop. I spoke to the manager and he was very rude. He called me a "NIGGER" and said he does not care if "WE" shop with him. I told his bald head a** what he needed to hear afterwards. i am not my ancestors & he will not disrespect me with the name calling. To any black or brown race I wouldn't give him a single red penny of "OUR" hard earned money.
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September 2023 by Lisa Woodward
The guys go the extra mile for you and your car. Great service and great people
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August 2023 by Marika Roumer
Classic bait and switchI called ahead for a quote and scheduled to bring my car in the next day. Upon dropping the car off I am told there are no notes or quote in the system. I didn’t think anything of it because I had spent a good amount of time on the phone the day prior while the technician looked up the parts for the year, make and model of my vehicle and even quoted me how long it would take to do the work. About 4 hours later I get a call and the price for the work now increased 44% from what I was quoted. When I questioned how this is possible I was simply told there was no quote in the system and very rudely and dismissively told I can come get my car if I don’t want to get the work done. Then I was told they can see if they can find the parts for cheaper. When I called back I was then told all they can do is take 10% off their extreme markup.Does anyone have any integrity anymore?!I am extremely disappointed.What a waste of time
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July 2023 by Ronnie Chestnut
They stayed late to fix a flat with only one man still there. Walmart sold me the tires and refused to fix it because the service manager was by himself.Service: Tires
