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February 2024 by Shafaat Syed
Nice place 2 shop
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January 2024 by Kimberly Mosely
Friendly clean and helpful
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January 2024 by Jill Brewton
I like this Penney's store. It is clean, well lit and well organized. The salesperson we spoke with in the jewelry department was a little high pressure for my taste but polite and respectful.
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January 2024 by Cheryl Harvey
Got my babies princess accessories! Everyone wins
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January 2024 by Kevin Kinsey
The Jewelry department manager and workers are trash no help what so ever
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January 2024 by Jennifer Smith
Quick movement of store being busy every checkout person very good customer service and efficient will come again
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November 2023 by Ginny Bates
Entered store, but they didn't have what I was looking for.The store had some great buys, so I will return to look.
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November 2023 by Kaye Baird
Ordered online for pickup in store. Was flawless.
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November 2023 by Shannon Warner
It's really easy to find what you need
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October 2023 by Paulette Harrison
Friendly cashier, went in Sephora to get assistance in bras, very prompt attention
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September 2023 by Melanie VanBuskirk, REALTOR
Been here many times but until today I hadn't felt compelled to write a review. I received outstanding customer service from Zina in the Fine Jewelery department. She was friendly, helpful, knowledgeable and showed a genuine interest in helping me today. 5 Star Employee?????
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September 2023 by Regina Token
June 26, 2023. Two diamond rings were purchased in the jewelry department the Youree Drive location, in Shreveport, LA. My moms rings were sized. They told her they would be ready within four weeks. She went back, only to be disappointed the rings were sized incorrectly! The jewelry agent asked if she had lost weight? REALLY! JCPENNEY jewelry department sent the rings out for the 2nd time. Upon this fitting, THEY STILL DON'T FIT! What's wrong with the service they're using? Keep in mind the rings are paid for in advance. Can you imagine if these were YOUR ENGAGEMENT/ wedding rings? Also this location is not across the street our house. They don't offer free shipping or compensation for your second or third return for service either. Please sized the rings correctly. Or give her a credit so she can pay AGAIN for the service needed with a reputable, qualified jeweler of her choice.
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July 2023 by Jarred Hamilton (JarredHamilton)
Great clearance section in the back of the store.
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July 2023 by C. Bryant
I was in need of a dress for my mom's funeral and I must have went to about five different stores looking for a specific color nobody had it except for JCPenney and the sales associates were so nice and helpful thank you JCPenney
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July 2023 by Mary McClane
A lot of cute new clothes & great sales! One of my favorite stores to shop.