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January 2024 by Billy Welch
Garret Summers at Shreveport store # 16 has been helping me with rebuilding a 2007 T800 and all the parts and information i need he has does an outstanding and professional job helping me i have never had such a great experience dealing with a parts person ever he definitely should receive employee of month or something
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September 2023 by Alex Shok
I was pleasantly surprised when the Manager contacted me, they returned the money to me and apologized, I am satisfied …………………Before………..don't do business with them they are crooks. my peterbilt 2023 16480mil I wanted to change only the oil and filter, but three hours later they gave me a bill for $ 1600, I paid but decided to check what was changed for me, it was a big surprise for me when I discovered that they left me the old air filter and it was replaced as I was assured Oil and fuel filters have obviously not been changed either.
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July 2023 by Mirjalol Normatov
Don’t go this service. They didn’t change the part but charged too much . I don’t wanna go again there and I’ll not recommend to anybody to go
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July 2023 by Mirali Normatov
Still Robbing overpriced, if you need 1 hour diagnos for your truck , they make 9 hours
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July 2023 by Madina Azimova
Fixed my truck charged more than expectedDon’t go this dealer service .
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July 2023 by Gwendolyn Crowder
Kelsie that works there is excellent and everyone made the repair process amazing
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June 2023 by Norris Taema
This dealership is a life saver to everyone work there I just wanna appreciate you all and for all the help you guys did to get me in ASAP and get the job done quickly I was so nervous from the negative comment people do but after all I have a very good experience and I can't stop thank them seriously true honest review
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June 2023 by Phoenix
We had a ruptured air line on our tag axle. T helped us get on the road in less than ten minutes, he is the man!
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March 2023 by Greg Wilfing
Parts department was very helpful getting me a Alternator for my RV. If you need parts for big trucks or rv"s give them a call and they will help you out. Thanks again.
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February 2023 by Alex Herrera
Had my t680 serviced here they did a great job the customer service and mechanics were nice and explain things will come back
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February 2023 by Bryan Kiener
Checked into service with a derate fault when they opened. Problem was correctly diagnosed, repair was made and I was rolling in the afternoon.
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January 2023 by kenneth geiger
I was charged alot and my truck had same problem in less than 1000 miles had to be towed in to another shop
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November 2022 by Jay Le'mon (Jay)
Terrible customer service. They need to replace but not repeat.
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November 2022 by Michelle Pond
I would recommend this kenworth, I've been down at many of them and all but 3 i wouldnt return to.They got me in and fixed fast and with respect. Plenty of space for your trailer and drivers lounge is good. They have showers for us. Thanks guys for everything.
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August 2022 by Mark Hicks
The one in Shreveport was Great. The one in Baton Rouge was awful.
