-
February 2024 by Kenneth Walsh
Absolutely horrible music on their telephone hold function. That must really discourage customers calling with questions.
-
January 2024 by Brianca
I actually used to love this Kroger, seems like it gets worse everytime I come and let’s not mention the online ordering “pick up”! I will NEVER come back to this store for it, I’ll rather shop at Walmart? customer service sucks as well! Please do better
-
January 2024 by astin robinson
Favorite grocery store.
-
January 2024 by Brenda Traylor
Kroger isn't the best in customer service, but they do okay. I love their produce and I like being able to buy toys, home goods and clothing. Their cashiers are friendly. It is usually a positive experience. I am glad it is in Forbing!
-
November 2023 by louis mitchell
Item didn't ring up buy one get one free! Went to customer service to correct issue and was told they were closed. Why would customer service be closed in the middle of the day? Maybe if I was someone else it would've been different!
-
October 2023 by Henri Jo Jeter
This super Kroger is the best!! We are the best sushi platter and it more than filled us up!! Great service and people and very clean and neat store! They even have a Starbucks!!
-
October 2023 by Kaitlyn R.
I would give more than 5 stars for the bakery ladies if I could! Saturday morning I found out last minute that I needed to get a cake, very specific request of a SpongeBob cake actually. I called over there and they searched and found a SpongeBob decoration kit but they told me I would just need to pick a cake they already had and they would write on it and add the decor, no biggie, I figured that. But let me tell you when I picked up the cake it was the most perfectly decorated SpongeBob cake I could have even imagined for a last minute order. Very impressed! Will absolutely use again for any bakery needs!
-
October 2023 by Serenity Marine
As a kroger front end associate, I love the environment, the demeanor of the people and workers are extraordinary awesome. We always want our customer's to have a shopping experience that they will never forget. We have amazing deals, you save tons of money with your krogers card and you can save even more money with the krogers app.
-
August 2023 by Anna Juneau
Very rude man named Meredith. Cut my pump off because I refused to turn my car off while my 13 year old and 8 month old were in the car as I was pumping gas. It’s 100 degrees outside sir! Don’t get your gas here. That dude is a joke
-
August 2023 by Taylor Kirk
My family and I used to love this store. We live less than 5 mins away so super convenient for us. Recently we have purchased seafood from the seafood counter here but buyer beware. We have purchased spoiled shrimp and now 4 lbs. of spoiled crab legs that also spoiled the rest of our seafood boil that was to be our dinner. Steve, The Store manager told me bring them back in the morning to customer service. This man expected me to let these spoiled crab legs sit in our freezer and then to carry them to the store to wait in line at customer service to dispute the issue. I brought the crab legs to them that same night after purchasing and cooking and the store manager acted put out. I was causing him an issue because I thought with him being the store manager, he could at least at least take them from us, throw them away and refunded us the money. We had our receipt.Anywho, we planned on going back the next morning to dispute the issue but ended up falling ill because of the spoiled seafood and were unable to go back to the store the next following morning. Extremely poor food quality and obviously customer service. We are contacting corporate because this is unacceptable behavior.
-
July 2023 by E Tc
There is absolutely no Wi-Fi, this could to lead to a safety problem a heath care incident.IF somebody has a serious Medical emergency they probably won’t get assistance in time. The problem causing this is BAD WIFI you also, on a side note can’t, you your phone to check on family who’s at home waiting,,get Wi-Fi to use your app for your digital coupons.Very, very disappointedMrs A Plunkett
-
July 2023 by Jeffrey Boyd Jr Independent Research Society
Huge, great store. It's a bit expensive but a very fancy store.
-
June 2023 by Maddie O'Rear
The new Kroger brand “Home Chef” does not taste good. Just tried the chicken Alfredo and popcorn chicken. I would avoid it. The old brand was way better. Everything else about the store is good
-
June 2023 by Wayne Holloway
Love this store and about 93 per cent of the employees. Clean and easy to find things.
-
May 2023 by Iris Heron
New frozen and cold containers resulting in products moved, some not found, new in-aisle displays reducing ease of shopping; altogether a much more stressful trip than this store usually provides.
