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November 2022 by Emerald E.
Recently went in to get a dress for an event. Now mind you, I'm an educator/therapist and spend lots of money at this establishment. I noticed a sheriff following me everywhere that I went. I eventually got fed up and went to a salesperson and asked for her to tell him to stop following me and pulled out my AE Black Card. He eventually stopped following me. I will come for the friendly ladies in the purse section, but that is it and if the are not there I will leave. The only reason Dillard's got 3 stars and not one was because of the ladies in that section. They need to watch who they follow. I earn my money but it may be spent where I am not judged nor followed. Do better Dillard's.
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March 2022 by Carla Nelson
We had called this store on multiple occasions starting back in January 2022 to get an appointment for March 2022. They said they wrote our names down in the book but to call back when it was closer to the appointment time. We called back in February and they said it was still too early and to call back the week prior to book an appointment. Called back 11 days prior and they said, sorry we are booked. If you wrote our names down then why did you book other people? Very unprofessional! I will never shop here or recommend them to anyone. Clearly they have a staffing and booking problem. Wish I could've rated them a zero.
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September 2021 by Chanda McMillon
I went here because as I've tanned down south I wasn't sure what color foundation to get now. Sometimes when you ask for samples the girls at other stores have attitudes. I guess because there is no commission. But this lady at the MAc counter was so nice. I guess she disagreed with my NC 50 guess I used to be NC45 so she gave me a sample of that and NC 47.. Lol she was right NC 47 was the best one.
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May 2021 by Mine Jenkins
Purchased some fragrance good service
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April 2021 by Haskell Burks
Great place to buy makeup
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March 2021 by Shacqueline Crawford
I love this store they are so helpful
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February 2021 by Lawrence Pierre Sr.
I purchased a purse for my wife and it needed to be ordered. The ladies who sold me the purse were very helpful and professional.
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February 2021 by Daniel Reeves
Clearance rack had some amazing shirts. I still bought a button up shirt for full price because it was so nice. Better selection of shirts than most stores out there.
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February 2021 by Bianca Brown
Great service at the beauty counter. Perfume and makeup reps were very friendly and helpful
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February 2021 by Shannon Elmore
Never used mac . Didnt visit that counter
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December 2020 by Beverly Williams
I was frustrated today, had a valid receipt for a refund but somehow the sales person validated my receipt, had to have the Manager complete the issue, it took about 15 minutes or longer, hope I never have to go through this ever again.
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December 2020 by His Grace
I went here because as I've tanned down south I wasn't sure what color foundation to get now. Sometimes when you ask for samples the girls at other stores have attitudes. I guess because there is no commission. But this lady at the MAc counter was so nice. I guess she disagreed with my NC 50 guess I used to be NC45 so she gave me a sample of that and NC 47.. Lol she was right NC 47 was the best one.
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November 2020 by Michelle
very nice
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November 2020 by Ashley Hay
I had an extremely helpful salesperson. She helped me match the right powder color to my skin tone even though she couldn't touch me.
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November 2020 by Betty Hampton
It was awesome