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January 2024 by Carla Patrick
I have been looking to get a bed for a year, and when I went to Mattress Firm - Darrell asked what I was looking for and after a couple of beds I tested he had a nice King bed that fit my budget and was exactly what I wanted. Great place with great staff. I would highly recommend if you are looking for a bed! That got one for you!
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December 2023 by Jackie
It was a nice, professional atomosphere. The manager was very nice and gave me a great deal on what I was looking for. I would recommend friends and family to mattress firm. This is my go to place. Whenever I need mattresses. I’ve been with them for over 15 years . Happy with their product.
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December 2023 by Lorinda Hostetler
Darrell went out of his way to help us with finance. He asked several questions before showing me mattresses. He is very knowledgeable and is a great assett for Mattress Firm.
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November 2023 by Ted Fields
As I enter the store .l was greeted by the salesman Mr. Darrell Bell. He ssk me what I was looking for in a mattress and what problems I was have with my sleep comfort. I told him of my rumoretored arthritis and how I was not getting much sleep. He took me right over to a Posturepedic@Plus Hybrid High Point 14'' firm mattress Queen Prime.I got on the bed and he explain what he was doing in the demonstration. After he finished l was very satisfied. I boughsthe bed. Thanks Darrell
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November 2023 by Cheryl Florence
Excellent customer service at the time of my purchase. I will review again in 90 days on how it performs!
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November 2023 by Only With Mari
Travion was very helpful and very honest! I appreciated his rawness and loved his input! He showed great hospitality and focus for me, the customer, to get what I needed! Will be returning and do recommend!
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October 2023 by Jim Heinrich
Friendly, helpful staff. Clean location. I just wasn't warned there was a $60 fee for applying for credit for 90 Day payoff.
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October 2023 by mike mckey
The two salesman that I bought a mattress from are top notch professional and all around Great Dudes! Excellent! Highly recommend!
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September 2023 by gregory frank
The guy’s at Mattress Firm did an excellent job with friendly customer services and answered all my questions. Thank you so much fellas!!
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September 2023 by Kenneth Walker
Trevion was extremely knowledgeable and helpful. Answered all of our questions with ease and made our buying experience enjoyable.
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September 2023 by Joseph Stuart
Sales associate was very knowledgeable. Was greeted immediately upon entering store. Never felt rushed or pushed to buy.
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September 2023 by Shari White
Outstanding customer care. No waiting, no pressure, and in depth knowledge of the products. From the minute we walked in until we left.
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August 2023 by T
Mattress was not the one I laid onThought maybe first one was defective but second was no better. Sank too much and feel could bad. Nothing like showroom matter. But customer service has been excellent!
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August 2023 by Sharon Berkley
Sales rep Trey made this experience easy. He was friendly, knowledgeable and listened to my needs.
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July 2023 by Frank B.
These folks probably have decent merchandise, just beware, what ever you purchase has no hope for a refund. I bought a new mattress and foundation for a new home. I thought I would need a metal frame, so I ordered it. Turns out, that the home had a frame that fit our mattress. After the delivery, I called to return the never opened bed frame. They don't do refunds, but out of the kindness of their hearts they offered a $50 (paid $100). Mario, who was my agent was as interested in customer service as the devil himself. Won't ever buy a thing from this outfit...EVER. In defense of all the above, this is the way the mattress retailers all work. Don't buy a thing from them that you may harbor the thought that if you aren't happy, they will take are of you.