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March 2024 by Shanna Nelson
I’m no stranger to racism but I’m so proud that I’ve learned how to deal with it in a calm manner!Went to Men’s Wearhouse in Shreveport off Youree Drive. Although they were busy no one even acknowledged that we were there looking around. Now I’ve been in customer service for years so I familiar with “ hello Give me a moment and some one will be with you shortly “ or just a simple a Hello. Instead the lady who I later found out was the manager never said anything and she was so close to us. We looked at suit coats right behind her register and I made I contact with her several times but nope she never acknowledged us.Finally a young man asked if we needed help and assisted us…. Just sharing my experience but I definitely want be going back. Customer service goes a long way.
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November 2023 by Lisa Cockrum
Absolutely the the BEST service! Staff went way above and beyond to help us in a critical situation! Regardless of what other reviews say, these people are top notch!
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November 2023 by Amanda Armstrong
We’ve rented suits from MW several times and are never disappointed.
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November 2023 by James Solley
Amazing experience! Marus was simple the best. Listened to my needs and exceeded my expectations.I also had the pleasure of being helped by Nancy. She had a great eye when it came time to pick a tie. I couldn’t be happier with my experience. 5 Stars!
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October 2023 by robert bonilla
One of the worst customer service experiences I've ever had in person. Called the store to see what I needed to do to rent a tuxedo online they gave me the number to call which I did and received amazing customer service via the phone. I was told a date of about when my tuxedo would be in and every time I called the store to check to see if it was in I was greeted over the phone with a "whats up" or yah let me look and would be on hold for minimum of 15 minutes at a time. Finally I was able to call and my tuxedo was in so I came in on a Tuesday. I came in to try it on and was not helped at all in store. I tried on my tuxedo the pants were way 2 short and the shirt collar was not right at all. I came out and the lady who was working said oh you look great and I said well my collar too big it wont go down in the back and my pants are way too short. She then said oh and maybe you can wear them lower I told her I did not want to wear them any lower as they were already where I'm supposed to wear my pants. After some deliberation I accepted everything from the tuxedo except pants and shirt. I was told the tailor would be in on Thursday and to come in between 12 and 2 to get my pants and she could make any changes needed if they still didn't fit. I came in and was told my pants would not be ready until 7pm because the tailor was not in that day and everybody knew that and she was not sure why I was told to come in at that time for my pants. I came back in that night to get my pants and the gentlemen who originally told me to come in between 12-2 said oh my bad I must have forget when I told him I came in earlier that day at the time he specified and my pants were not ready. All and all I would choose anywhere else to go to in order to rent anything or for future just use the over the phone customer service and try to not cone into the store at all.
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October 2023 by Mfolse7
Had a great experience! Was well taken care of! Highly recommend!
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July 2023 by tommy Bozeman
Horrible experience when we went through men’s wearhouse a few years back for our wedding. Fast forward a few years and we have two weddings to get clothing for and not much has changed for this place. If we absolutely have to use men’s wearhouse again we will travel to Tyler texas. For such a professional line of clothing it’s hard to believe that they hire rude people with no manners and a very small education. Other than returning these items I will never walk in this store again due to the staff.
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February 2023 by Bob Dawson
A nice selection of reasonably priced clothing. They frequently have sales. Marcus was extremely helpful and very polite. Ask for him. He’s an asset to the store.
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February 2023 by April Hamilton
They don't carry my husband size clothes very disappointed ?
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December 2022 by Darryl Gates
Always accommodating my clothing needs??????
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December 2022 by OPHELIA GREEN
The service was excellent! Marcus went over and beyond to coordinate and measure my sons.
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November 2022 by JayDubbYa
Nice selection of clothing. If you don't know what size you are? They can measure you and get the exact fit for you. Great service. Got what I wanted very quickly. Will come back.
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October 2022 by Herlandez Roberson
Very rude do not speak when you enter the store no hospitality at all won't be purchasing anything from them
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September 2022 by Jr Ruffin
Literally ruined my wedding day. My husband was so disappointed because he looked like everyone else. The assistant manager is garbage. It's like she was blaming us for what they did. Then tried to offer us a coupon after we were promised a refund
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July 2022 by Devontae Hampton
I was disappointed because I couldn’t get comfortable at my sister wedding.I kept pull down my vest to hid my stomach. Every way I moved shirt comes untucked and jacket and shirt was too small on me. It was terrible I had to make it work because it was Friday when I tried it on.
