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March 2024 by Jaidyn Lynne
Customer services at this location is amazing. I had a minor issue that with my order and the manager at this location was prompt in contact me and addressing the issue. Thank you for everything from the lady with the
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March 2024 by Sabrina Guilleard
The customer services at this place socks placed a hr at 7 pm and here it is 913 and still haven't received anything..Spoke to management wad told they were making my order fresh and sending it right out never received it call store back management was rude and hung up in my face..Problem still not fixed..I will not be spending another penny hear..
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February 2024 by Conner Johnson
Pizza was soggy when I picked up and sloppy made store refused to make
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February 2024 by Stephanie Beane
Worse service ever and this pic is what guest
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January 2024 by Chandra Richmond
This location is always extremely clean, and the atmosphere is pleasant and inviting. Jay is very kind and helpful with making sure I get my money worth to feed my family on a tight budget. I've have always received great customer service from Jay and staff. The food is always prepared fresh and hot. No complaints at all here. I love this location. I wish we had one closer to Mansfield Rd
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January 2024 by Dread xLegionx05
I ordered my pizza for delivery from this place. The order was supposed to be ready in 30 minutes then delivered to my place and instead I waited an hour with no call back to inform me where my pizza is at. I called up there and whoever answers the phone hung up on me when I called back several times!! Absolutely ridiculous!! I had to drive up there to get my pizza and the lady I spoke with at the register was able to refund my delivery fee and tip which I appreciate. But I'm sorry if this is how you are with deliveries do not order from this store! Order from another Pizza hut!!
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January 2024 by Bennett Smith
Not enough workers to keep up with the volume during busy times. The result is late, undercooked pizzas.
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January 2024 by Tommie Major
Pizza was good as
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December 2023 by Westside Chris
Good quality pizzaParking: N/a
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November 2023 by Katlyn
If you order for delivery, don’t expect to actually get your whole order. I didn’t get the wings that I ordered and paid for. Couldn’t get someone to answer their phone to address the issue. As of now, I’m out almost $40 for one pizza; save your money. It also looks like my pizza had a rough ride or was tossed at my door.
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October 2023 by Anthony Cordaro
I literally cannot order from this branch anymore it’s so bad. Which sucks because I love Pizza Hut’s menu but after 3 horrible experiences in a row I can’t risk wasting money here again only to end up getting dinner somewhere else because it’s so disgusting. Save yourselves the hassle, frustration, and money. Just use another place for a quick dinner for the family. Just look at the pictures: very few toppings, undercooked, and wet with cold grease.
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October 2023 by Anthony C.
I literally cannot order from this branch anymore it's so bad. Which sucks because I love Pizza Hut's menu but after 3 horrible experiences in a row I can't risk wasting money here again only to end up getting dinner somewhere else because it's so disgusting. Save yourselves the hassle, frustration, and money. Just use another place for a quick dinner for the family. Just look at the pictures: very few toppings, undercooked, and wet with cold grease.
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September 2023 by Jodie B.
the worst employees ! The food is fine but when I tell you these employees are on there phone in front of customers , acting like no one's here , and you HAVE to order on the app even though you came up to the store to order , it's AWFUL here , new management is needed AZAP!!
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September 2023 by Redknight1322 B.
I tried contacting the manager of this store, 5380 Barksdale Blvd, Bossier City, LA 71112, to give my feedback on my ordering issue but was placed on hold until the store closed. I was kept on hold for more than an hour. If this is Pizza Hut's idea of customer service, I'm going to have to find another restaurant to spend my money at. This treatment goes beyond poor and ranges into callous disrespect and willing disregard for their customers. I'm putting this up on Yelp to warn anyone considering using this store. Use Dominos or Papa John's at least, you'll likely get what you actually ordered.
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August 2023 by L E
Updated to 3 stars only because the GM called me to apologize and offered to give me a credit which was nice. I declined and got my delivery fee and tip refunded. I hope they fix whatever problems caused this.This is the worst. We ordered delivery and it never came. No update. No nothing. Went to the store and they said there was nothing they could do to refund us our delivery fee and tip because the manager wasn’t there. They gave us our pizza and there was no sauce on it! They tried make up for the crappiness of all this with a free burnt pizza with no cheese. The Cinnabon order wasn’t Cinnabon but regular bread sticks with a cinnamon sauce. This is the worst ordering experience ever. Don’t order from here.
