Rountree Lincoln is a business that provides exceptional vehicle servicing and customer satisfaction. Customers have praised the great service they received, with technicians being friendly, knowledgeable, and taking the time to address all their questions. The mobile service, where technicians come to the customer's house to perform services like tire rotation and oil changes, is particularly appreciated. Customers also highlight the convenience of being able to get a ride to their destination while their car is being serviced. The only area that could be improved is the car wash, which has been reported as not working during some visits. Overall, Rountree Lincoln is a reliable and customer-focused business that delivers a pleasant and enjoyable service experience.
Haley in the service department at Group1 Lincoln was awesome! We’d been trying for months to figure out an AC issue at another dealership in Texas and just kept hitting dead ends. Haley stepped in, worked with the Lincoln warranty department, and got the repair covered. Huge relief, really grateful!
July 2026
We were treated like family. Everyone was warm, friendly, helpful, and trustworthy! We will definitely return here first for our future vehicle purchases!
June 2026
Group 1 Lincoln recently performed service work on our vehicle. Excellent service from top to bottom. Noah our service agent did an excellent job. Work was performed and our car was ready the same day. Big shout out to Group 1 Lincoln in Shreveport, La.
