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September 2023 by Edward II
Stopped by as the sign showed they were open and the gate was opened. Walked looking at various buildings, but no one appeared to be there.
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November 2022 by Jimmy B
Norman was extremely helpful in making sure our shed was perfect. A true visionary and gentleman.
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November 2022 by D Taylor
Update: Tuff shed installed on December. See pics from installation. Horribly done installation, as seen from the pics. Damaged exterior wall, exposed nails in singles, exposed nail holes on exterior wall, interior assembly... just view the pictures. The quality does not match the money spent. I wish i would have shopped elsewhere as 3 months later things are not right.The ordering process was very simple. I love the ability to design and craft your very own shed. I completed this process at Home Depot. I am waiting on the call to deliver and install. I took a few pictures of some sheds that were on sight
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November 2022 by Gregory T
Norman was very easy to work with. We made several changes over a few weeks and they adjusted the plans as needed. I would recommend using them. The quality of the shed did not disappoint. It met expectations. No complaints.Service: Shed installation
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November 2022 by Cory M.
Came in one day and told Mr Norman I just wanted a shed. Not knowing anything about the shed business he went over all the options with me. Help me pick out the right one. Even provided details how to look it up on the website. Made a few adjustments to my original idea and everything went great. Great quality. Great service Great people.
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November 2021 by Samuel Robison
My salesman, Norman Favor, was excellent. Very responsive to calls, email, and text. Made sure I knew the process every step of the way. Kept me up to date on all steps of the process and made sure I was completely satisfied with the work performed. The sheds themselves are exactly to my ordered specifications and are well built. The process was easy and delivery was fast. Couldn't be happier.Services: Custom shed design
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November 2021 by Julie Barnett
I love my new shed. The shed was designed at the Tuff shed office. The delivery and installation was perfect. The delivery date was the date they quoted. The customer service was great. I would order another Tuff Shed from this business and the same location. Thank you Mr. Favor for your assistance.Services: Custom shed design
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November 2021 by Steven Snodgrass
This is my second purchase of a Tuff Shed, so I’m obviously pretty happy with the product. The installers were early (not late), respectful of my property, and did a good job. The salesperson (Norman) was not pushy, was honest, and communicated well. There was a small issue, but he took care of it!
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November 2021 by Kent Fryar
Great service, prompt responses to all my questions. Norman guided me through the process and made it completely painless. The installers showed up on time and finished the building quickly. I am very pleased with the finished productServices: Custom shed design
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November 2021 by Rickey Robinson
Great service and very friendly. Installation was quick and trouble free. I would recommend this company to anyone looking for additional storage options.
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November 2021 by Jennifer Relfe
Tuff Shed provided the at customer service from design to installation. If you’re in the Shreveport area, be sure to contact Norman!
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November 2020 by Charisse D.
Horrible company to purchase from my husband and I went and purchase a building from them back in May of this year appointments were two months behind. When it came time to get the building delivered they never called to confirm the appointment.We called the scheduling department in Texas they stated we were definitely on the schedule from 11-3. As the time approaches 2:30 we called back and they said someone in the warehouse had Covid and they had to reschedule. Reschedule another two months out. We had already had a slab poured because we thought we were getting a storage unit. No unit yet. The second time when it came for the new appointment we called as usual another story about being scheduled for that day. Time slot still the same 11-3 no one ever showed up, we called and the office said he broke down on the side of the highway now another excuse no one ever called us we had to call them.Finally we decided to cancel and get our money back.Back in August we went to Home Depot to purchase a building come to find out they contract with the same company Tuff Shed don't know why we thought the experience would be any different with this company.They told us we need a permit so my husband went to the City of Shreveport and purchased one. Install day was yesterday 11/12/2020 no one ever called so we called stated we were scheduled again same time 11-3 at around 2:30 we called and no one answered the phone call this time.So my husband finally got some one in sales who stated he had nothing to do with scheduling he will have someone call us.Finally some one called him and said he had his dates mixed up and we were rescheduled for next two weeks. My husband said no this is it. Went to Home Depot to cancel order they tell us he has to dispute the charges with Tuff Shed we put $1,500 down only for Home Depot to offer him store credit he said no he wanted his money back. So now it's a waiting game on our refund. I wish it was an option to give zero stars horrible company to deal with.Terrible Customer Service!
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November 2020 by Gayman Helman
This is the second Tuff Shed workshop I have had completed. Norman organized the order for the custom workshop. We did all of it over the phone and via email. The entire process went smoothly and without a hitch. The shop was put up and finished within two days. It is just what I wanted. Tuff Shed buildings are very, very sturdy and long lasting.
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November 2020 by Karen Miller
Norman was great to work with! He made the whole process so easy for us. Tuff Shed's quality can't be beaten, we love our new storage building!
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November 2020 by Julie Mcgahan
Great experience! Love my new shed!Thanks, Norman, for all of your help!
