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March 2024 by Jennifer Lacobee
No doubt Store #6521 is the BEST in town. I have used many other locations in the past but this is the only place from here on out. Fantastic service and so courteous!
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January 2024 by Bubby B
Had an Amazon package to return that came in a bag that of course was torn when opening and an other time this store didn't want any package and now they want package it came in .....one day it's this and next it is something else. Store clerk was rude in explaining what needed to be done
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December 2023 by Terrell Carroll
Went in to send a computer back to my son's school. Well the lady told me that I'm basically at the wrong place and she told me I had to take it to Walgreens.Not only did she help me she printed out my label, for a 2$ and some change fee, which was not a problem. Taped up the box, AND... taped on the return label for me.I wish I had gotten her name she was so professional.NOT ONLY HER... the other two lady's there on the 19th, was very professional, they made sure everyone was being served.
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December 2023 by Erma Howard
I really like this location. Very friendly staff. I would highly recommend this location to everyone.
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August 2023 by Stephanie Hamm
The staff was great !!! Super friendly and clean store
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August 2023 by Monyunna Ashley-Medlin
Everyone there has superb customer service.
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August 2023 by Janet Richards
Rude and incompetent. Driving out of our way to go anywhere else. Paid for an overnight package that didn’t arrive overnight. No resolution. No money back after spending thousands for them on corporate shipping for years. Sad really.
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June 2023 by Jennifer W
Tried to send a package yesterday, they had a note on the door there was a system failure. Came back today, hours say they are open until 3 yet the store is locked up & it is 1:30.
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March 2023 by Fredrick Jamar
Have had most of my packages lost and given to other customers
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January 2023 by Brittany Wilkerson
Anytime I have an Amazon return, I am always in and out of the store, and the process is so easy! Even once when I had to actually print a slip, I did not know and the worker did it for me! The workers are always super nice, even when my son tries to take stuff off the counter (haha, I'm so sorry)!
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January 2023 by Darrin C.
I had 2 Amazon packages to return. I usually use the UPS store in Bossier on Airline/Texas, which has always provided great and friendly service. I was in Shreveport, so I decided to use this particular UPS store for the first and last time. There were 2 young girls in the store. One was friendly and helpful. The young girl with the dark black hair and nose ring never even made eye contact with me, never spoke, all while smacking her gum ferociously and handed me my receipt without saying a word. She was very unfriendly and rude. Maybe she was having a bad day, or maybe she is just unhappy and rude all the time. If it wasn’t just a bad day for her, she definitely needs an attitude adjustment or a job not dealing with customers on a personal level. I will not be back into this store, and I would suggest to anyone else to use the Bossier UPS store for their shipping needs.
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October 2022 by Robin Cascio
THESE FOLKS ARE GREAT.. ALWAYS FRIENDLY AND HELPFULL.. USUALLY PRETTY GOOD MUSIC PLAYING TOOO
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September 2022 by Jeff Davis
This location has an outstanding team! They even multitask so that your wait is minimal.
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September 2022 by Christina F.
I came here with a large heavy box with something else balanced on top of the box. I could see through the door that there were no customers inside and five female employees standing around. I was struggling to open the door without dropping the box and none of the employees came over to help me or hold the door open or anything. When I finally got inside I found out why. They were all paying attention to a puppy that one of them had brought in. If the employees aren't going to assist us with the door when we're trying to get inside holding something heavy then the door needs to be switched to open inwards so we can push it open with our backs or it needs to be an automatic door like the post office.
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March 2022 by Heather Lee Stough
The most wonderful staff! Business is ran so efficiently and let me just take a minute to brag on Desiree specifically. She does not miss a beat! This morning she ran through a long line of people and made it look easy with a smile a cheerful personality, making sure everyone left happy and all questions answered! I drive a little further to ship my packages here because I know it’s done right!
