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February 2025 by Claw Smasher
Trash post office. Half the time their package drop box is locked. My usual post office never locks theirs. It’s a game coming here cause you never know if the drop box is gonna be locked or not.
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January 2025 by Kalisseaya
I have never in my life met a mail clerk that wasn’t grumpy.
The black lady at the counter with the braces and burgundy lipstick (sorry Idk her name) was sooo sweet and she greeted me and everyone else with a smile! Thanks for your kindness Ms. :)
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September 2024 by Beverly Martin Official
The staff at this facility are very friendly and helpful. If you need anything they will help you to even choosing the correct envelope or box for your items.
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August 2024 by Jasmine Crain
Due to our parcel being broken our USPS packages have been rerouted to this facility. We have come in many times and the same two black women that have been working here for a while are of no help no empathy and lack of understanding of customer needs....they are VERY UNPROFESSIONAL and have NO CUSTOMER SERVICE SKILLS... SHE LITERALLY CALLED MY HUSBAND DUMB; she states, "OH LORD THESE PPL ACT LIKE THEY DUMB AND CANT HEAR" as she was walking off 07/31/2024 early morning he came in... that is VERY rude and disrespectful.. I also work for the government and would NEVER treat my patients or customers like that no matter how frustrated or overwhelming it may be.. needless to say I have filed a complaint with corporate and other supervisors that I know who work for the post office and will continue to daily until this is resolved with those NASTY attitude
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May 2024 by BlaccBarb Slay
Hate it everytime I’m expecting a package Shreveport post office send it to another location then the one it says like how do you repeatedly send my stuff to wrong location
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March 2024 by Thomas Cupp
Black woman with bleach blonde hair and glasses on March 26th (8:50 am) was very rude with two customers in line before me. When I got to window to track a package I left the day before she told me to come back in a few days. The package was a two day delivery that they could not track for some reason…This person is too rude to be working with the public!
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February 2024 by Tayler W (Tayler)
I never had bad customer service
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February 2024 by DAWN CLAIBOURNE
I cringe whenever I order something and the package is delivered by USPS. I was supposed to receive a Priority Mail package yesterday, and I had opted to have text notifications sent to me regarding the shipping status of the package. I received a notification yesterday that the package had been delivered in/at the mailbox at 6:19 p.m. I live in an apartment complex, and I walked down to the mailbox around 20 or 25 minutes after I received the notification, only to find that the package was not in or around the mailbox, nor was it at my door. I went to the website to fill out a form to search for the package and then sent a message on the USPS Facebook page, and received a reply that an email was sent to the station manager regarding the package. This is not the first time I've had issues with packages being delivered to me via USPS; packages are frequently delayed or lost altogether, requiring me to jump through hoops to receive refunds for the merchandise I ordered. The days of the USPS being able to reliably and accurately deliver mail and packages on a daily basis are long gone, and those of us that still depend on the USPS for delivery of the mail and packages are treated like the post office is doing us some kind of huge favor for delivering to us at all.
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December 2023 by Ronnie S.
God awful at delivering packages to my door. Every Amazon purchase I have made, they have never delivered to my door nor have they left me a pink slip. This has happened over 10 times and I don't have anymore patience for this.
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September 2023 by Sherrie Gammage
I use the Southfield branch. No matter what anyone says rain, sleet and snow the employees and services are still timely, necessary, and needed! Early mid mornings and afternoon are a good time to mail packages if you are pressed for time
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July 2023 by Mr. Nobody
This place is an absolute joke. Submitting a change of address form is like performing differential calculus or brain surgery for them. When going in and trying to sort stuff out, they act like they’re bothered and give the run around; to such an extent that they won’t even look something up in the computer, or put their cell phones down to work with you. I guess this is what happens when you pay lazy people good money who don’t care, only to back them with a union. There’s no accountably there and it shows. Screw ups on their part suddenly become your problem, and you’re left to your own doings to try and fix it. Not even worthy of one star.
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June 2023 by oliya daniels
The clerks have been very responsive and friendly. I just wish they would have more clerks at lunch time.
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February 2023 by Devin Miller
Very poorly Customer Service. No smiley faces.
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February 2023 by Upendra Lambe
Worst service ever
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February 2023 by K Lowrey
I’m assuming that our mail carrier delivers mail from this location we live on archer Avenue. We have a different mail carrier daily… receive our neighbors mail, and they receive ours. We evenReceive mail from other streets! Today it is raining and our carrier left the door open to our mailbox and when I went out to get the mail, it was wet. Most of the time we can hear when our mail carrier is coming from a couple of houses down because they are talking on their cell phone so loudly.! I just wish that people took more pride in their jobs like they used to
