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June 2023 by Google user
The sales associate Taylor was super helpful when it came to making an upgrade for our family plan. She was patient and had us in and out within 30 minutes. She also took the time to get us the max trade-in value which was really appreciated! Thanks for the great service!
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November 2022 by cade h
Terrible customer service and management. Stole my phone! I have tried to work with store and Verizon for over a year. Turned my phone in for credit and my phone came up missing and I did not get my credit. Management will not return calls. They told me they could not pull cameras then said they were pulling cameras. I requested upper management call me never returned call. I’m out 600+ and no communication from store. Will never recommend them to anyone.
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November 2022 by Jaleel Brown
Went to get my phone switched over to Verizon and the worker didn’t have a clue to what she was doing. The manager started to help her then just stormed out and said “I’m off” so she proceeded to try and switch over my phone without my permission or without calling AT&T and locked my phone completely out of AT&T system and in opt in their system. Now I have no phone until I figure this problem out with AT&T. Worst customer service EVER.
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March 2022 by Bernard Lobel
Samantha was knowledgeable and quickly diagnosed and corrected the problem as well as presented new replacement equipment. It was a delight having her help me.
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February 2022 by Karen Bradford
Great experience, Samuel is definitely the person to see. Was in Shreveport, La, phone messed up and I was in and out of Verizon within approximately 30 minutes with a new phone in hand. He had my phone transferring info from old phone as I was walking out the door. My mom was in the hospital and he new I was from out of town and had to get back to hospital and took care of me. I appreciate the kindness he showed to me and I appreciate his help. Will definitely go back to that store and sincerely hope he still works there.
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February 2022 by Chase Perot
Very courteous and attention to care. They fixed me up a new contract quickly and we're willing to do whatever needed to get me on the way. Will use again. Thanks guys
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January 2022 by Fouad Sheriff
Had a great customer experience today VerizonThanks to the store manager Samuel??
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January 2022 by Tim Robinson
Great, took the time to help get my info transferred to my new phone. Was very helpful and answered questions I had.
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December 2021 by Jeff Dillard
This is our new "go-to" store for phones. These guys went the extra mile for us today. Skip the big store and go here. You'll be glad you did.
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November 2021 by Ethan Cash
Very professional and helpful. Ask for Arriyona if you need anything she is very kind and patient. She will answer all of your questions.
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September 2021 by Megan Claspell
The associate was super helpful and he could answer all my questions and was very knowledgeable on all Verizon's Promos and products. Very friendly, excellent customer service and got me in and out. No hassle. Thanks Gary.
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September 2021 by Bryan White
The guy was awesome knew his stuff! Way more gelpful and better than bossier verizon
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August 2021 by Rebecca Hensley
I can't get my money returned to me that came off my card. Verizon says it is not owed to me cause the transaction didn't go through. I am sure it is not a store issue it is something else but I am trying to get answers and no one will answer the phone at the store?.The email address in the reply is not valid.?
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August 2021 by Sheree Carter
Jason is always helpful and polite. The service he has given has been excellent every time I go to the store.
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August 2021 by Martha Trisler
Gary was awesome and I love how he gave me excellent service he explained everything to me will be back
