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March 2024 by Jasmyn Palmer
went to visit my long-distance boyfriend in shreveport and ended up stopping into zales to look around at some rings. I believe the associate's name that helped us was kristen - she was phenomenal in helping us choose a ring that suited our relationship and budget. it was such an amazing experience for us as a couple and I'm appreciative that zales was able to make it even more special for us.
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March 2024 by Levi Clarke
I am so grateful for the staff at this Zales. Georgia and Erika both are quick help you find whatever you need. I have purchased many pieces from this location and never been dissatisfied or let down by the quality.
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March 2024 by willie woodson
Christine is the best !! She left me feeling the most confident and she has wonderful costumer service
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February 2024 by Christopher Antwine
Good costumer service and nice jewelry
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January 2024 by fRANK kETHLEY
Tell them what you are looking for & they will do their best to find it. Very friendly and informative staff.
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January 2024 by Jasmine Taylor
I was so satisfied with my experience today Christan and The manager Georgia took care of me I had a rough experience with my package in the mail. I will definitely be back to make future purchases.
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October 2023 by James “theSubrome” Rhone
Great staff. Very helpful. Pulled up my warranty and told me everything I wanted to know.
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October 2023 by Breanne Bryant
Kristen did an excellent job! She made everything easy and knew exactly what we were looking for.
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October 2023 by Brandiann Ridge
This is the second time my husband and I have been to this location in st Vincent mall and have been treated horribly. Beverly was rude to the point of seeing the rudeness in her face along with the tone in her voice. We are so sorry to be such an inconvenience after literally spending thousands of dollars with this company! I do not expect very much in customer service these days but I do expect to be treated better than we were treated. I would not recommend buying from this location or going there to have anything done. I am so very displeased to the point; we will find another zales location to do our business.
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August 2023 by Eric Howard
Had a shipping issue with a purchase I made. Came to the store and Georgia really took care of me. She took her time and made sure I was satisfied and smiling during my departure of the store. Customer service is A1.
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June 2023 by isaac Adams
Typical Mall type jewelry store Friendly staff. I had a battery placed in my classic Black Hills gold-leaf ornament watch, in about twelve minutes. Very professionally done, without beating up my watch. Easy parking. Multiple security personnel in mall. The one dollar game with two-player guns, ripped me off for my dollar ?
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May 2023 by Nequsha Nash
ALWAYS A JOY WHEN I COME IT BEEN ALMOST 30 years I’ve been dealing with zales
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May 2023 by Angel of life
I went in to get a battery placed in my watch. The lady( Christy I believe) greeted me and asked how she could help. The placed the battery in no time.
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April 2023 by Jericka M. Gillyard
I cannot remember the young lady that was helping us, but she was very patient and knowledgeable. My husband and I both bought our wedding rings from there. I went with my best friend to pick out a wedding band for her fiance and the service is still great. My only complaint is that there isn't a layaway plan anymore.
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April 2023 by Phyllis Bonner
I Love all these young ladies. They take good care of me. Thanks for all you do.