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November 2022 by Marc Medeiros
Extremely terse and quite unhelpful. Called for a 12 dollar part and the lady on the phone that couldn't be bothered.She offered a $320.00 service to look at the machine and offered no alternate source for the part. If this shop comes up in your search results, keep scrolling.....
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October 2022 by Mark Koederitz
I was terribly disappointed with our experience. We went to pick up my machine that had been repaired. We were never made to feel welcome, in fact, quite the opposite. As though we were inconveniencing the young lady working. After putting the machine in the truck, my husband and I were looking around, we were asked if we were browsing. Yes, we were and were certainly not comfortable- we felt as though she thought we were going to take something and didn’t want us there. I came to a demo machine I was interested in and asked how much. I was told “we only tell you the price if you’re buying it.” Well that was the point of asking the price, because I was interested in buying. We left, never finding out the price of the machine. This was our first and last experience here.
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December 2021 by Ruth Fahrig
I was terribly disappointed with our experience. We went to pick up my machine that had been repaired. We were never made to feel welcome, in fact, quite the opposite. As though we were inconveniencing the young lady working. After putting the machine in the truck, my husband and I were looking around, we were asked if we were browsing. Yes, we were and were certainly not comfortable- we felt as though she thought we were going to take something and didn’t want us there. I came to a demo machine I was interested in and asked how much. I was told “we only tell you the price if you’re buying it.” Well that was the point of asking the price, because I was interested in buying. We left, never finding out the price of the machine. This was our first and last experience here.
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September 2021 by Janell Berman
Goodness! Earlean is just the best. I went in needing to find the perfect color thread for a big job. I knew I could find it there but I asked Earlean for help to make sure I was right. She found it and made me laugh. I know I can go to my local Allbrands when she is there to get help with anything. It feels like seeing an old friend.I was really happy to see how very carefully Allbrands is protecting their employees and their customers. Thank you. ????
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August 2021 by J Hicks
Earlean was incredibly knowledgeable and friendly! She helped me select my dream Bernina overlock machine. I highly recommend her store & assistance for all of your sewing/serving/quilting needs!
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April 2021 by Barb R.
Earlean was wonderful! I was looking at the Cutie Quilting Frame and she was extremely knowledgeable about it and explained it's features and functions clearly. The store was well organized and had items I hadn't seen in other stores. I will definitely be back when I'm in the area!
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November 2020 by deborah graziano
Stephanie was very knowledgeable and helpful and I would recommend all brands for sewing machines or fabric. Stephanie went above and beyond to make sure I was satisfied and was very sweet
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November 2020 by Cheryl Baptiste
Don't buy fabric from here. 11.00 $$ a yard for cotton material that u could buy anywhere else for 4.00 $$ at the most. Then the lady couldn't print out a receipt. I should have just left.
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September 2020 by Adrianne Magee
Stephanie is the best, always willing to help, unlike manager at the Metairie. Its sad when a person lives on the west back, and drives across the lake for good customer service. Seriously
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August 2020 by Eva Delaune
Ms Stephanie is the Best at problem solving and fixing machines!! And did I mention Her attitude~ Amazingly Professional and Kind with Her advice and wealth of knowledge!
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July 2020 by Josephine Turner
Awesome store and staff , Stephani was very friendly, customer service was the best I had received in a store in years. I went in looking for black cotton fabric and ask a few questions about Saints fabric as well. I had driven all over Slidell looking for a piece to finish my husbands collar on a shirt I was making for a photo shoot. The store had so many machines to look at and Stephani is very knowledgeable about their inventory. She has home/commercial embroidery machines, quilters as well as sergers and much more. I learned something I had never tried with my embroidery machine and it was to float my project. I went home and tried with my new stabilizer that she recommended. Hands down, I will never buy one I have to fight with to fit in the hoop. Also she told me how to cut the stabilizer, scour, pill and place a piece to fit over the area I just used. Omg, love it. Thanks, I will be back many more times to purchase items from this store.
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July 2020 by Peggy S.
My very first time in this store! Staff was extremely friendly and helpful. Love the massive inventory of Sewing and embroidery machines, fabric and notions. This store will be a go to for me!
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June 2020 by Lisa M Richard
I Highly recommend AllBrands in Slidell. I have probably been in there 10 plus times and Stephanie is amazing! ALWAYS so nice to me teaching me something EVERY TIME I go in there. Helping me to figure out what I’m doing wrong on my projects and so much more. I did not get my machine from there but she treats me same. If I need any supplies for my machine AllBrands is where I will continue to go. I’ve even seen Stephanie wait on other customers and she’s always the same to them as well. AllBrands is highly recommend by me! Continue to do what you do Stephanie.
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June 2020 by Camille B. Helaire
Stopped today to purchase a few things. 1st time visiting this location and I can tell you it won't be my last. Stephanie was not only knowledgeable but extremely helpful and friendly. It was a very comfortable experience and this will be my go to shop for all of my embroidery and sewing needs!
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June 2020 by Molly Graham
Another great experience at the Slidell Allbrands this morning! Stephanie responded quickly on a facebook message and was very helpful when I went in the store! Thanks Allbrands!
