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February 2024 by Danny Dangerfield
Very pleasant experience. My guy was very knowledgeable and helpful. Took longer than I expected, but I left satisfied. ??
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February 2024 by Ronald Frazier
Deven was great. He was knowledgeable, friendly, and made our upgrade experience very easy.
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February 2024 by Mini Fresh
Bad experience from beginning to end. I wasn’t even acknowledged upon entry. I just took a seat and waited. A rep asked “What are you here to do?” I told him I just needed to replace my defective SIM card. Instead of just taking 5 minutes to assist me(I worked for an AT&T and know how easy a task it is), he instead went on to do inventory and other things for an hour. After waiting an hour, I ask if he’d be able to swap it again. He finally performs the task and of course it takes less than 5 minutes. However, instead of replacing my physical sim, he just implements an ESim like that’s what I asked for. I needed a new case and screen protector too but the service was so bad that I didn’t even feel comfortable spending my money at this location. I’ll be using the corporate location on the other side of town going forward.
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January 2024 by Shawn
This is the worst at&t store in slidell,la. Location 61103 Airport Rd STE 1, Slidell, LA 70460After being on phone with coustmer service I was told it's not at&t at all there jus a retailer call Appilance Electronics with the name of AT&T displayed on there store. There jus retail. There not really AT&T. An not to forget to minchen everytime you go in there there's only one person working nothings out to look at to buy as far as cellphones are concerned? An some of the workers are rude. I'd highly perfer the cooperate store located atAt&t796 E I-10 Service Rd, Slidell, LA 70461There actually AT&T not the location on Airport Rd. Plus the service is super fast.
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December 2023 by Kylee Colman
Poor service and incorrect information given to customers/conflicting answers among multiple staff.
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December 2023 by garrard terry
not really helpful to the customer
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December 2023 by Akeiria T.
The WORST person at that store is DEVAN was hiding something every time i would come in the store about my phone that he sold me! He acted nervous turning the computer monitor and hiding his tablet like im bout to do something! He's a liar and unprofessional let alone brushed me & customers off because he didn't want to service us, he also talks about his employees !! He wonder why he don't have no workers because of his nasty ass attuide. He's no use for the store if you continue to have him in your store. They will not be no workers or customers the wait time is ridiculous !!! The owner needs to investigate him and do better I'm never going there & I told everyone !!! The worst i've ever experienced in my life, It's either do better or get rid of him !!!! He's LAZY
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November 2023 by C B
Awesome customer service! Everyone was so helpful.
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November 2023 by Eric Green
Alexis and Jarrell made the experience of purchasing a new iPhone 15 pro seemless. Thank you Jarell for allowing me to be your very first customer sale!
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October 2023 by ashyah Marie
Jakarre was a good help. He helped me get a phone 15 pro max. Helped me set it up and all quick and easy!!
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September 2023 by Jourdan Smith
Upgraded 2 phones to the iPhone 15. Alexis helped us. Well.. not so much...Was told there was only pink in the iPhone 15. When there is actually one for the 15 plus. Come to find out we could have gotten the 15 plus. Second she never added our trade ins to lower our phone bill. So I had to call the 1800 number and spend 45 mins on the phone with them so they can fix our account. Pretty much the tangle of mess up she created took them 45 mins to undo. She did tell us that if we weren't happy we would have to pay a 50 restocking fee, so bringing it back to get the plus is a no go. NOT HAPPY!!!!!!
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May 2023 by Ready2 Retire
Daron was fantastic. Hard working, friendly, enthusiastic and knowledgeable. You just need more people in the store since 2 workers is not enough. I saw people leave due to the wait of an hour. Daron worked fast and efficient.
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May 2023 by Angela Martin
Well, i called because i couldn't find the place. The young man was helpful, respectful, and professional. When i got there, he immediately asked if he could help me. He answered all my questions in a friendly manner. He went out of his way to help me. He deserves a raise. I kinda feel bad that i didn't get his name!
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January 2023 by Kendra Martin-McDonald
Lu and Alisha and DeMarcus were super helpful and experienced at my appointment there for an upgrade. They made me feel soooo important and special. All three of them were helping my fiancé and I. It was truly one of the best experiences at an ATT retailer. They were so much fun that I didn’t want to leave the store! I will always go to this store for assistance! Thanks so much!!!
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January 2023 by Kendra Martin
Lu and Alisha and DeMarcus were super helpful and experienced at my appointment there for an upgrade. They made me feel soooo important and special. All three of them were helping my fiancé and I. It was truly one of the best experiences at an ATT retailer. They were so much fun that I didn’t want to leave the store! I will always go to this store for assistance! Thanks so much!!!