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October 2023 by Kathy Saleh
Wonderful service from the young man
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October 2023 by Jesse Blanchard
Karissa and Nijia had wonderful service!
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October 2023 by Lisa Keown
The employee didn't do half of what he said he was doing on my phone. He talked way too much about everything that had nothing to do with my service or phone
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September 2023 by erin ryan
Actually ZERO STARS. would never recommend. They only care about acquiring new accounts and not loyal customers. There are cheaper providers with better customer service elsewhere.
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January 2023 by Michael Steidley
Poor customer service and lack of knowledge. They were on a text chat with the owner the whole time. Nick was extremely disrespectful. Misleading info about the phone during purchase and then an excessive amount of time to do a simple return.
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November 2022 by Betty Selene
Mr. Andrew helped my son get his iPhone! Great deal great plan and told him about the $200 Black Friday gift card promotion. Very pleased with how quick he was in there. Here’s to Andrew in boost! Thanks for everything
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June 2022 by Shane Dunnegan
If I could give a ZERO star review I would. Went in to get help, at 125 Gause Blvd., with a system error caused by Boost and the employee, only one there, was completely useless. I tried to explain my problem and told her Boost Customer Service told me to go to a store to fix the issue. She acted like I was bothering her bc I had a problem CAUSED BY BOOST! She said she couldn't do anything and I would need to call customer service to figure it out. Guess since I wasn't starting new service and wasn't buying a phone she could make commission on, she didn't want to help. If don't like your job, best option may be to find another.After being on the phone with Customer Service for 20 minutes the issue was resolved. The Customer Service Representative said the store I went o should have and could have resolved the problem and was very apologetic.
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March 2022 by Chris Caminita TANK
Very friendly and helpful young lady
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February 2022 by James Verret
They took the time to make me feel comfortable. I was very interested. Great job!
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January 2022 by Courtney Broussard
For future reference if you have a old Boost Mobile phone and you try to go to Boost Mobile and activate that phone you will have to pay the money 1st but if the phone do not work or they cannot activate it can I activate it that's money that you would not get back I get back so I lost out on $70 los trying to get my old phone back. It's been about 3 weeks and no manager called me and apologized to me both mobile sucks
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October 2021 by Natalie Brown
Most Boost locations are short handed and lacking. Took close to 3 hours; I went for an upgrade + pay monthly payment (which I usually do over the phone but I needed a new one. Most of my wait time was due to the rep conversing about any and EVERYTHING. No problems at all with Boost service tho?.
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October 2021 by David Cooper
Found employees very very non customer oriented and very inexperienced borderline rude let's just be real very rude not recommending to enemies
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October 2021 by Mrs. Chancellor
Purchased a phone 2 months ago and now the phone is malfunctioning. Boost only has a 6 day return policy. I will be changing carriers.
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October 2021 by Mary Dickerson
They were very helpful
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September 2021 by Ramona Thompson
Has a sign on door "Masks are required", but employees that are working do not have any Masks on. Also playing rap music with cursing and calling women names?
