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February 2024 by Chelsi Keller
Very helpful staff!
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January 2024 by Mary Crochet
Great store
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December 2023 by Carol Taylor
Does the management read these? I hope so because your store manager leaves a lot to be desired. Unhelpful, pretty much had to rely on clerks to help her, unfriendly and what gives with the awful looking house shoes??? Really???? When everyone else was wearing boots or real shoes and western wear she looks like she just got out of bed.
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November 2023 by Travis “Warren” Wilkes
I wish I could afford to buy a new pair of boots weekly just so I can enjoy such a great selection more often. But even just wish listing is way to enjoyable. My newborn daughter might just get her first pair of boots very soon just so I can have a reason to come back!
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November 2023 by Lisa Boughton
returned in july-2 pair of expensive never worn boots -i received as a gift from soon to be ex boyfriend- i gave the wrong address by mistake-i called the next day to fix my mistake-it’s now november and he has still not received the $417 check- i will not buy from them again
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May 2023 by Valerie Potter
Employees were very helpful with finding just the right boots
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March 2023 by Caleb Pierre
Great customer service it's all around a great vibe to be in there it feels like time just stops when ur in there
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January 2023 by Kelly Jeans
A large selection of boots & clothing to choose from & the staff is pretty helpful!
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December 2022 by layken brickeen
went for the very first time last night, won’t be returning. associates are pushy, had one come up to me and take the boots i was planning on buying and put them behind the counter, and then continue to follow me and my sister around the store. feel like you can’t shop in peace. not sure if they’ve had issues with stealing or something, but making your customers feel like they’re doing something wrong by trying to browse a store is not how you get returning customers.
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August 2022 by Jeremy Milton
Bought this Ariat wallet less than a year ago. No wear on the leather. However, the stitching is very poor. The store nor does Ariat back the product they sell. Just lost one customer.
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July 2022 by forrest hewlett
Totally let down. I have shopped here for years because i work offshore and am required to wear FRC and steel toes. I normally dont need help or ask for it but they normally offer. Today i needed to buy my once a year boots. Since my injury from the military i have to have lace ups and im a 12E. I wanted a 12 E square toed lace up. I had to go to the front and ask for help. When I did the very nice lady has no idea what or where to look for what i am asking. She was very nice but had no idea where a square toe lace up was i had to show her where the ones i had found were. She told me that they did not stock that size and would have to order on the computer. She did not know but i saw a 12e justin while i was talking to her i did not say anything, because i figured if she gives up that easy and knows that little about boots and wants me to order online i can do that from my house from Amazon. Its sad i used to enjoy shopping here it seemed to be one of those last few places that you got customer service.
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July 2022 by Sean Ashcraft
One of the associates(a young brown haired male, can't remember the name for the life of me) did an excellent job helping me get just the right pair of boots for work! TY!
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May 2022 by Maine Girl
Great selection of boots for both Men & Women! But the customer service is about like the outlet. I asked the guy checking us out to put my boots in a box and put something inside the boot to keep it shape. Im traveling with these. He looked at me like I had 2 heads and had just asked him to run 3 miles up hill. He got a box and then just put paper in the toes of the boot. Not gonna keep the shape, but at this point whatever. Just check me out. His coworker told him what to get, but he obviously blew him off. At their outlet store they at least put a card board boot shaper in the boot. Put each boot in a plastic bag, then in a box. It is sad when your outlet store bags them up better, yet both have employees who would rather be anywhere but there.
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May 2022 by Hayley Nugent
Stuff was awesome live the miss me jeans ! Totally love the selection!
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April 2022 by Shannon Shorey
Great store with friendly helpful staff.
