-
December 2023 by Michael Allen
Another worthless pharmacy that does not maintain sufficient inventory and are unwilling to assist customers in finding a store that does.
-
October 2023 by Linda Galleguillos
Always great customer service in store and the pharmacy. Plus the store is always clean.
-
March 2023 by Crystal L.
Was told my prescription would be ready today so decided to pick it up before work , changed hours, which was not a big deal, after waiting the cashier ask the pharmacist how long she said your going to have to give me 30 min I just walked in, after sitting there for 30 min, over hearing the pharmacist order her and the cashiers coffee from Starbucks, she than decides to tell me it's to soon to fill, REALLY? WHY DIDN'T YOU SAY SOMETHING THE FIRST DAY I came in to drop it off OR before deciding to make me sit there for 30 min! This will be THE LAST TIME I WILL DEAL WITH CVS
-
January 2023 by Alicia T.
If you want to go shop, and check out your own items, THIS IS THE PLACE FOR YOU! NEVER is there a cashier at the front. I live very close to this store and would visit quite often. Had a extracare account, used it often. In December I was checking out 3 - 12 packs of cokes. NO CASHIERS! I am at self check out doing their job, and the machine wants me to put each coke on the scale. INSTEAD OF THEM OFFERING TO CHECK ME OUT THE CASHIER EXPLAINED I NEEDED TO PUT EACH 12 PACK ON THE SCALE! That was my first incident. There have been a few more incidents since then. BUT today did it. Once again, I needed help at self check out, and had to stand in the front and yell "I Need help" before someone came.
-
January 2023 by Google user
The cashier was really going to charge me 4 grand without telling me, if I wouldn’t of asked how much is it before handing her my card I would’ve been charged 4 grand without her even saying anything!
-
January 2023 by L
The cashier was really going to charge me 4 grand without telling me, if I wouldn’t of asked how much is it before handing her my card I would’ve been charged 4 grand without her even saying anything!
-
May 2022 by Newton Barrois
Very nice staff. Work well with insurance.
-
September 2021 by Aley C.
By far the worse pharmacy I've ever been to. I wish I could give it zero stars. They never answer the phone. They don't ever refill your automatic prescription.. the staff is sooooo rude even to doctors who call. It's an entire staff of incompetent slow rude and ghetto people and your prescription will never be ready on time, in fact it will be days to a weeks late! Do yourself a favor and don't come here
-
May 2021 by Joshua Hodgson
Very polite pharmacy staff and great atmosphere in the store
-
April 2019 by Marylou D.
CVS on 21st avenue in Covington is excellent. Pharmacy is very efficient and gives great QUICK service. I wanted to wait for a prescription to be filled and it was done in less than 10 minutes. Very thankful since I had a sick patient waiting in the car. CVS on Gause west is frustrating. The poor pharmacists are overworked. The helpers in the pharmacy are SLOW. I detest going in that store.
-
October 2018 by Alexis M Wheatley
Went in to get all my stuff done for nursing and I go and she tells me she leaving for lunch...didn’t mention this to me when I called just lost about $200 of my $
-
January 2018 by Debbie Delancey Major
We have been faithfully going to cvs for years before that Eckerd’s. Recently customer service has went down hill on a runaway train!!! They don’t follow through! They don’t answer their phones! They put you on hold forever!!! Several attempts over several days ( each wait was 12-15 or plus minutes!!!) even after manager connected me, I waited and waited!! Ended up hanging up yet again after yet another long long hold!! Trying to talk to someone is fruitless! Back order prescription wasn’t ordered like told or filled for three days!!! Wasn’t notified when it finally was in. If customers are not important enough to answer your calls or for you to call us when it comes in, why use CVS? Very upset!!!
-
May 2017 by Knitting A Love Song
The pharmacy staff is always friendly when I arrive. Most remember me as I have been using this pharmacy since I moved to this side of town 3-4 years ago. I have never had such a pleasant 'small town pharmacy' experience in a retail environment. I hope it doesn't change.
-
August 2016 by Gwyn Mendez
Some people in the Pharmacy Department are very unfriendly. They act as though you are bothering or inconveniencing them.