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September 2023 by Tammy Westbrook
The tellers are always so nice and sweet to me
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January 2022 by Chelsea Ellinger
By far the best banking experience I have had. The staff is friendly ,professional , and always provides great customer service. Thank you everyone at Fidelity Bank keep on Rocking it !!!
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August 2020 by UFaciane!!
Fidelity bank I gave them a five star! The entire staff are deserving of this . For they are more than pleasant. They are like family they truly care about each individual . Michelle T Stephens is the Assistant Vice President .Not only does her work demonstrate good customer services. But it’s a reflection that truly stands behind her title to make sure one’s needs are met . I have witness first hand, her dedication beyond the call of duty for customers, she explains thoroughly. This is not just on one occasion but several to make sure that things were straight with my mortgage and other. Even in the event I had an error resulting from myself .I would recommend them to anyone!
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August 2020 by Julie Horn
Most wonder , helpful, and honest people in banking They truly care. Great partners for small businesses. Very solutions oriented.
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March 2018 by Menu Surgeon
Scott Heisler, at Fidelity Bank in Slidell, has been my personal banker for the past few years. I've really enjoyed the high level of service and commitment that Scott has demonstrated in all our dealings. Many times I've picked up the phone with a question or concern, and Scott has always handled everything with speed and good cheer. i highly recommend Scott and the whole team at Fidelity Bank.
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March 2013 by Edward Bailey
Home loan payment kicked back because I pay it every month with my banks bill pay. Fidelity increased my payment due to escrow changes and did not notify me. I went in and paid the difference with cash, and they said they would fix it and there would not be any fees. Next day I check my account on-line, and there is a $39 fee shown on my account. Don't have problems often, but this aggravated me.
