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October 2023 by Ridgeley Schaumburg
These people are the best! They kept me informed on every step of the repair process. I am very happy with their results. My car is perfect again!!Services: Steering & suspension repair
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October 2023 by S Humphreys
I am very pleased with service provided. The team was so cordial and professional. They kept me updated with the status of my repair. My vehicle was returned to me in perfect condition. I highly recommend Frank’s Accurate Body Shop!!!Service: Body & Trim
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October 2023 by Jessy Williamson
The absolute best car repair experience I've ever had, and it's not even close. Their "shop" looks more like an operating room. They send pic updates as your vehicle is repaired. Awesome people and my car is just like new.Services: Painting
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September 2023 by John Bechtel
I’ve used Frank’s twice for work on my Porsches. Once for a minor and once for a major repair. They are truly outstanding to work with in an industry where, honestly, you don’t really even realize excellence is a possibility. They communicate, do great work, fight for you with insurance. It all starts with Tiffany at the front desk who is a superstar. Both cars look brand new.Services: Steering & suspension repair
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August 2023 by Tonye Jones
I recently had the pleasure of entrusting my 2022 Tesla Model Y to Frank's Accurate Body Shop for repairs, and I must say, the experience was exceptional! From start to finish, Frank's team went above and beyond to ensure my vehicle received top-notch care and attention.What sets Frank's Accurate Body Shop apart is their commitment to customer satisfaction. They kept me informed about the progress of the repairs, providing regular updates and answering any questions I had. Their transparency and open communication made me feel involved and reassured.Furthermore, the turnaround time for the repairs was impressively quick, without compromising on the quality of work. Frank's team efficiently managed the process, ensuring minimal disruption to my routine. I was pleasantly surprised to have my Model Y back on the road sooner than expected, looking better than ever.I cannot recommend Frank's Accurate Body Shop highly enough. Their exceptional service, impeccable repairs, and commitment to customer satisfaction truly set them apart. If you're in need of repairs for your Tesla or any other vehicle, look no further than Frank's Accurate Body Shop. They have earned my trust and loyalty, and I will undoubtedly be returning for any future automotive needs.
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August 2023 by Ali Frohlich
This is the second time I have utilized Frank’s for work on my Model S Tesla. Each time my vehicle came back looking better than before each accident. They work as a team and kept me informed every step of the way. Extremely professional and reliable, I can’t recommend them strongly enough. Thank you!!!Services: Painting
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July 2023 by Dorothy Stagner
The people who work here are phenomenal! I came in with a family member who had a car towed in. Unfortunately it was totaled and they weren't able to work on it. But they were absolutely amazing at helping my family member to understand the process. Then we locked my keys in the car and BJ was fast to get it opened up for us and retrieved the keys. Jeremy helped us with understanding the process we were about to go through and assured us we could call on them any time. If they went above and beyond for us, and by the way they didn't make any money in this transaction, I can only imagine how wonderfully they treat repeat customers! I would recommend this place 100%. They have customer service down to a fine art!Thanks so much!
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July 2023 by Wes Poteet
I was involved in a hit and run. I did not have full coverage so I had to pay out of pocket, in order to put my Charger back together. I did most of the work myself. I found a used Drivers door on eBay that matched my paint color. I installed the door on my Charger and when I did, there was a 1/4” gap at the top of the door and I could not figure out how to get the door to seal properly. I brought my Car to Franks and I was helped by Jeremy. I explained to him what was going on. He was very helpful. He took my car to the back shop. 15 minutes later he had pulled my car to the front and fixed my issue for me. I asked how much I owed him and he did not charge me. I really appreciate the service and environment I received at Frank’s Body Shop! I hope I never have to return, but if I do, Frank’s is my new Body Shop! Thanks Jermey! I really appreciate your help!Service: Body & Trim
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July 2023 by alison carter
Excellent customer service!!! We received daily text messages with updates on the repair process. They were easy to work with from the initial first phone call to pick up! I highly recommend Franks Accurate Body Shop if you are ever in need of repairs. We were pleasantly surprised that our car had been detailed and a maintenance check list was done!! Car looks brand new ??Services: Painting
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June 2023 by Angie Clouatre
I had repair work done on the rear end of my Tesla at Frank’s. This was far beyond the best experience I ever had with a Repair facility. Not only were they 100% responsive , kind, courteous, and respectful of me and my vehicle, but they also did amazing work! I received communication daily and updates. When I picked up my car, it was detailed and looked like the day I bought it! I never had to call and inquire about anything. I would recommend them and then use them time and time again. Thank you all for such a great job.!
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June 2023 by John Fisher
They were recommended because they were Porsche certified In working with my insurance USAA my insurance stated” the claim was the most inflated estimate that they have ever encountered. My main issue was that the original estimate was around $8000 the final cost was $14000 I was confident that insurance would pay the cost because Frank said that they had documentation that Showed that USAA had paid before. USAA never receive those documents. I will say the completed work was good.Services: Painting
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May 2023 by Sha Wise
If I could give Frank's more than 5 stars, I would. The service and quality of work is remarkable. When I went in for my consultation, they answered all my questions. Once I turned my car in, they would send constant updates. They contacted me when they had to paint the front part of my car and asked if I wanted to pay to get the hood painted too! They told me the out of pocket price and I immediately said yes. There were no secret cost. They handled everything with my insurance company and I didn't have to worry about anything. When I went to pick up my car, they explained everything and made sure I was satisfied. I highly recommend this company to anyone. The work, customer service, keeping you informed and staff made this process go by smoothly. Moreover, they detailed my car. Frank your stuff and service are priceless. Thank you.Services: Painting
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April 2023 by Justine C
From the beginning everyone at Frank’s was extremely kind and help. Their support went beyond regular business hours. They were so quick to help me every step of the way. Their customer service and communication was nothing short of spectacular. If you’re looking for a phenomenal service then please visit Frank’s!! Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. Special thank you to Jeremy, Cody, Mr. Frank and Zak.
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January 2023 by Andrea Powers
Best service ever from any local business! They made the whole entire process effortless! The staff went above and beyond to help us get insurance money for coverage. The thoroughness, the care, the efficiency and the communication 10/10 of every single person we had to deal with to get my Tesla fixed! I wish Frank’s owned more local businesses! We will definitely recommend to everyone (in fact we have bragged on them to multiple people already)! Thank you crew so much! You guys truly rock!Service: Body & Trim
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January 2023 by Scott Erwin
I have dealt with several body shops in the area and thought the service was fine until my experience with Franks. I'll start by saying insurance companies can be a headache. After dropping off my car and the initial assessment was sent over I was impressed at their level of detail. Franks dealt with the insurance company to make sure my vehicle was returned to me as good as it was before my accident. Their service and repair exceeded my expectations. What I like most was how they communicated every step of the way. Thank you Jeremy, Lindsey, Zak and Tiffany. Best customer service experience I had all year.Services: Body & Trim
