Freightliner in Slidell, LA, is highly praised for its excellent customer service and knowledgeable staff. Customers highlight the professionalism and helpfulness of the team, especially mentioning a staff member who is exceptionally dedicated and deserving of recognition. The facility is considered much better than other locations, with many customers willing to travel extra miles to receive quality service. Customers have experienced quick and efficient repairs, such as fixing DEF issues and turbo replacements, often with same-day turnaround. The staff are described as nice, helpful, and caring, with supervisors going above and beyond to ensure customers get back on the road promptly, sometimes even providing rides to hotels. Though some services, like visual inspections, might be a bit challenging to get, they are ultimately free and satisfactory. Overall, Freightliner in Slidell is seen as a reliable and customer-focused place for truck repairs, consistently earning praise for their professionalism and dedication to customer satisfaction.
Shout out to Tanisha Burnett. She was the most professional and most knowledgeable advisor when you check in. If she's not there you might want to come back another day. 10 ?? up to Tanisha, I don't know what yall pay her but yall need to give her a raise!!!!
January 2024
I'm took my truck to lots of places for service, but first time in 17 years I was happy paying the bill, they are good ?They fixed my DEF problem same day, thank you
August 2023
Very good service department. Top of the line mechanics. No problem with anyone I encountered.
