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March 2024 by Heather Cordes
Thieves! Refused to give a refund of $58 for food they SLAMMED in the trash cause they could not comprehend 20 min of wait time, food that was supposed to be hot was cold and frozen items were melted and I wasn't accepting it as it was. Instead of being professional the managers were toddlers and REFUSED a refund as if they have authority to decide they can just keep my money.
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February 2024 by Michael Greiwe
2 out of 5 times did not get my order correct workers milling around not doing anything when asking a question person doesn’t respond just goes away. Went to one in D’Iberville messesd up my order after having g to pull over to the side for 10 minutes watching 3 other customers pull up waiting getting their food first and food was cold from sitting around
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February 2024 by Billy B
Would give a zero but not a single. For a fast food restaurant. It sure isn’t fast. 25 minutes for two biscuits. Could have went to Waffle House. Would have been faster and a more pleasurable experience Besides cheaper. No more .
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February 2024 by Stephanie Stinson
Gets my order wrong majority of the time
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February 2024 by Tynia Huska
I have always like Mcdonalds but, the service is gotten terrible. Always pull over and wait or if you get your food its wrong and cold and old!!!! Its really disgraceful, i think if you want to run a fast food chain you should do it with pride….i have read some of these comments on here and i sorry to say WHAT KIND OF BUSINESS do you run?MONEY….. Disgraceful
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January 2024 by Judith Schell
Stopped in at this location just now and after waiting much TOO LONG as I sat eating my quarter pounder which was only warm and fries, for the one apple pie the young man with the dreads that flits all around said they had left. While eating I sat and watched a bunch of young people act VERY unprofessional and throw a broom down on the floor where the fries station is then pick it back up and proceeded to work around the food!!! I saw NO washing of the hands. About eight minutes went by and there was STILL no apple pie. I got their attention and gave them my receipt as i requested my money back. I said "excuse me" to the young man that took my order and he acted confused and then said as he grabbed a pie, here's an apple pie. I said it's been too long, I wanted to eat it with my fries!! It was unacceptable also because I asked about it as I initially waited after ordering it, though I ordered it separately from my other food it shouldn't have taken so long. The guy acted completely clueless when I asked about it as well the first time. The second time was the last straw!!!
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December 2023 by Vivian Tornga
The nuggets were fresh and hot..the fries too! I think this is super fast and super quality.
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December 2023 by Anyee Harper
They must never have employees because every visit is always 30 minutes or more and that’s drive thru the fried were redropped and the burger was not hot nor fresh as long as it took me to order and wait for my food I wouldn’t even be upset if my food was fresh and hot if I could rate it a zero I would just do better we spend too much money for y’all to not appreciate us as customers
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September 2023 by karen hailey
The McDonald’s on Cowan Lorraine Road must be some kind of crackhouse. No one was at any windows. No one was at the speakers then they all appeared from nowhere. Did my order on the app 20 minutes later go to pick it up it’s not ready. Waited seven minutes at the speaker Five minutes at 1 went to the next window. Saw someone about three minutes later started waving my phone someone finally showed up. Had to sit in my car and wait for my food to get ready then a strange man brings my tea to the car. That had no uniform on spent 26 minutes total at this restaurant because I pre-paid.!!!! PS did not get a Receipt either
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September 2023 by richard potter
In line now 20 min. Still not got to pay window.
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May 2023 by Katherine Tyler
It never fails that when you go this particular store on Northshore Blvd that they always mess something up on your order in drive thru. I went today. I ordered a hot and spicy bundle. I also used a code to get a lg sweet tea for .99 cents. I asked for no salt fries, received salted fries. My tea was unsweetened. My order was given to the car in front of me which the man put his hands in to check it. He gave it back to the guy who brought it to him. The guy came back inside and tried to give it to me. I wouldn't accept it. They really need to train their employees better. I know you shouldn't expect much from fast food but this is getting ridiculous. They have no respect for the customer. I would like to receive what I ordered.
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April 2023 by Cheri Cochrane
went to the McDonald's on Northshore at 11:15 am. The $1.73 Sprite was very off color. when said that to the young lady at the window, her response was it had been like that all day. It's only a Sprite.I guess the hot coffee fiasco wasn't enough. If I vget sick. A lawsuit is coming . I work for a lawyer it won't be hard to go that route Masker family..How about fix the machine!!
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March 2023 by Michael Mccoy
Worst service ever all the did was run around flirting.... Messed up my order because the kiosk isnt up to date
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March 2023 by Kenneth Young
I went to the Mc Donald's at Gause and Military road on 02/03/2023 at 2:15pm. I ordered a deluxe crispy chicken sandwich and added cheese and bacon to the sandwich. I did not receive the bacon I ordered. The bottom bun was so stale it felt like a hockey puck. The chicken was dark brown and dry like it had been sitting for 3-4 hours in the bin or they needed to change the oil in the fryer. Completely inedible! Could not go back to exchange it because I was on lunch for work. Disgusting! I will never eat here again
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March 2023 by Lance Young
So I've been sitting in the drive through for about 30 minutes. Staff arrived late. No one in drive though because all of them are huddled in the back room. One person came out and look right at me and then went back to the back room. Absolutely poor management.
