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December 2023 by Armand Lemoine
Rae & Denzel along with everyone else I spoke with at this location was not only professional but very nice & helpful. 10/10 would recommend
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October 2023 by Ramon Salinas
The tech did a great job the front desk lady was very nice and they didn't try to sell me something I didn't need I would take my truck again if neededService: Exhaust
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October 2023 by Chris Pham
Been here a few times and they have the friendliest staff ever! I’ve only been like 3 times for oil change but so far, they have never disappointed me with their kindness and willingness to help. They also have a loyalty punch card after 5 oil changes, you get one for free if I’m not mistaken. Very friendly staff and they always send you information on your vehicle that they find for future reference if you want to get done.
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September 2023 by Scott Cannon
Had difficulty dealing with tire warranty company, but Meineke handled it perfectly. Friendly coming in, kept me informed of status of claim and repairs and did a fantastic job. Very impressed with their service and I will use them again!Service: Tires
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September 2023 by Ken Anthony
Meineke is more than Car Care Center, its a Caring Car Center that has my complete trust in the work they do and explain everything in detail what they do before they work on your car! So for great service and affordable prices look no further than Meineke!
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September 2023 by Breanne Kinler
Im not sure where to even begin with this place. If you have another option for a mechanic shop please go there. dont bring your vehicle here.My car was leaking oil for a few months & when I brought it to Honda they said I needed a rear main seal & torque converter seal replaced. They wanted to charge me $2000+. I left there & started calling shops & Meineke was the first to answer, sadly. They told me to drop it off the next morning & they would look at it because they couldn’t give me a quote without seeing it first.They called me a few hours later & quoted me a little more than $1600 (without the oil change). They also said it would take between 1-3 days & they would start on Monday (I dropped the car off Saturday).Long story short, my car was there for over a month, I was lied to multiple times by different people. They finally gave me a rental after 2 weeks. They couldn’t find the correct part. I had to do research & find the correct part then give them the part number to order. I was told my ticket would be heavily discounted & it was not. I was told repeatedly that they were discounting the labor by 50%. Then I was told the labor would be taken off completely due to the amount of time my car was there. When it was finally finished this past Monday I went to pay & pick it up. It took about 20 minutes of talking to get them to discount my bill by 50% & they still didn’t. I paid $1095 when my original quote was $1600+. Im not a mathematician, but 50% off of $1600 is not $1095. I was told the “system” caps the discount at a certain number so the bill doesn’t go negative & they dont lose money. With everything I went through, they didn’t deserve to make any money off of me. The staff was very friendly, even while lying to me. I could add a lot more detail but moral of the story is I do not recommend this shop & I will tell everyone I know to not come here. I will also not be returning.
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September 2023 by Dylan Deshotel
Best place in the world! Fast service,excellent people and mechanics are great got my car fixed and we’re very communicative with me. Absolutely recommend this place for car repairs. 5stars
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September 2023 by Michael Erkenbrack
Have brought both of my vehicles here, one for exhaust upgrades, and wiper blades, the other for oil change,Good friendly people, fair prices,DO RECOMMEND ?Services: Auto exhaust system replacement
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August 2023 by Rifleguy4570
I was looking forward to finding a mechanic shop where I feel comfortable having work done. This is not the place, but there is caveat to that.I brought my truck in for an alignment and rotate and balance of the tires. Having done this kind of work in the past it pains me to have someone else do it but I simply don’t have access to a tire balancer or alignment machine for my personal use. They only had time to do one of the services since I had come in after work. We opted for the alignment and I was impressed at the thorough inspection the technician did, since I was curious if he’d notice the sway bar links needed replacing. He also notice some other worn parts that I did not know about which built my confidence in this shop. Since I would need to replace the worn parts before aligning my truck we decided to rotate and balance the tires.I originally had a slight vibration in the front of my truck. After balancing I developed a terrible vibration in the rear, to the point I feared a tire was coming off. This was a high speed vibration which I noticed in my way to work the following morning. I called during my lunch break and Trey at the front counter had me bring my truck straight back after work. They brought me right in and rebalanced all my tires saying one in the back was off a good bit. Well I drive home at low speed, everything is fine. Next morning on the interstate to work I have a vibration in the front and rear now. The problem has gotten worse.I head straight back after work and ask for my money back. There is a nice lady at the counter now that tells me she will have the owner call me because they have to approve refunds. She was helpful and sympathetic. I did not receive a call from anyone so the next morning I returned. This is now my 4th trip. The same lady at the counter said she was sorry no one called and that she would check the balance on my tires again and if it was out she’d go ahead and refund me. I did not have to wait, they took my truck right back. It was out, and they returned my money.So, execution of services was not great at all. Customer service and professionalism from the staff was excellent. I suspect an equipment issue. When I mentioned a calibration problem the lady told me the technician had just come out to service their balancer. So perhaps they too have an unresolved problem . I don’t know, but I can’t recommend the place. I was not the only come back in the place when I went back. But I don’t want to take anything away from the staff that seemed to do the very best they could with what they had to work with.
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July 2023 by Larry Brantley
I went there because my truck wouldn’t start, they diagnosed the problem and fixed my truck. The best part of the experience was the customer service, they were extremely polite and helpful. I will definitely use them again.
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July 2023 by Don Thanars
Very professional atmosphere. They got me in and out very quickly. I appreciated their upfront breakdown of parts and labor for each item and by item approval from your phone…..very nice!Services: Air & cabin filter replacement
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July 2023 by Crane Wolf
The staff was very warm and very friendly. They were very gracious and genuinely concerned about my vehicle.Service: Auto brake repair
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July 2023 by Henry Schneider
Brought our 2008 Suzuki SX-4 in for a new catalytic converter. They suggested new c.v. axles up front too. The car needed an alignment after they did not do for the expensive install. Then while turning onto roads I could feel the c.v. axles spiders come out too far of the outboard cup. I thought they were breaking in. The passenger side actually broke in three months the same day the warranty was up. Got it towed back to Meineke. They put the same part number in. And broke it on a test drive. They claimed it was now the transmission locking up in cycles. And wanted to charge us another $2000.00 for a transmission. In my opinion when transmissions age they slip. Not lock up in cycles. I also think the part numbers were wrong for the c.v.axles. They have refused to reimburse us for the c.v. axles. And for the damage to the transmission they must have done. The bottom line is they use inferior new parts that are not o.e. And their expertise in inspection of the new parts is lacking. With their as is mentality.
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June 2023 by Wayne Jr and Solomon luv you both
Service was good not sure if the lady I spoke to was the owner or Manager but I have really no complaints. I gave three stars because they didn’t fix the problem and that was because they did not have the tool, I understood. Be the service that I got from the manager and the reps was great. I will get service there again and I do recommend ✅
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May 2023 by Terry Baillie
I was verbally quoted a price after I had them do an inspection to have my AC fixed and organized for it to be put in on Friday to be fixed (5 he job is what I was told) then that evening I called to see if it was ready and found a part was missing and on order for the next day. I called multiple times Saturday to have the guy tell me he would keep me updated. That never happened and Saturday afternoon I called again to find out the part wouldn’t be in until Monday!! And no one had bothered to actually call me to say, they waited until I called in the afternoon. It was finished Monday but when I got the bill it was $500+ extra than quoted. Then when the lady asked if I had proof of what I was quoted I realized I should have been more forceful when I asked at the time of the original quote and was told I didn’t need to see or sign anything and that it would be taken care of. PLUS when I got home I noticed a brush mark on my passenger back that definitely wasn’t there before and I hadn’t driven it anywhere but home. I am extremely disappointed with these people and will never use them again.Service: Auto A/C recharge
