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November 2023 by Sammy SR.
N.O.F.F.C.U. is going down hill fast buisness wise. It's a shame. They were great at one time. Not anymore.
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October 2023 by joan warren
They have been my bank for many many years they are alway helpful and polite. I love my bank
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September 2023 by anne cochran
Excellent service always. For more in depth required service sarah Fradella at slidell. Honestly employees who answer the phone have been awesome. Found ways to meet my needs.
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August 2023 by JudyFaye Gilmore
Excellent service. Fast. Polite staff. Beautiful place. Clean. Everything for your Credit Union/Banking needs. Check them out.
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July 2023 by Vic C.
Got a certified check today they charged me the member $5 to get it. than when the person that received the check they charged $50 this certified funds this is not what a certified check is supposed to be that person should get the total amount the check is for I will take my money out of this acc. I have been a member since 1982
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May 2023 by Tamasha Brown
Love everyone at this branch- amazing people
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January 2023 by Li Sch
Awesome place to go if you need that they are good people there very nice give it a try if you need a credit union I'm in the military and they do great for military people and civilians your local God
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December 2022 by Derek Collins
I pulled up to cash a check at 4:17pm on a Thursday. I get off work at 4 and went immediately there before they closed. All the workers walked out as I pulled in. They close the drive through at 4:30pm. They just stared at me. Closed right in front of me and left before business closing hours.
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September 2022 by Deean Strecker
I've banked with New Orleans Federal Credit Union for years and have never had a problem. The staff is always knowledgeable and if at any time I need extra help, they go far and above my expectations. I live an hour away from the bank, and although their are other banks closer, I will always prefer New Orleans Federal Credit Union.
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February 2022 by Michael Geissler
I called on the 13th to pay my credit card balance, I was told it processed and hung up. Apparentky my card card wasn't processed right.. they said they called me back which I don't have any calls from them.. they had notes that they called my wife on 28th and was told it wasn't paid.. I told the rude lady on the phone that we called 3 days in a row and our calls were not returned. (They hold your place in line and call you back.. not) I was told there was $10 processing fee for paying over the phine and late fees. I told her I wanted to talk to a manager.. she asked me rudely if I was going to pay the balance 1st. I told her I wanted to talk to a manager about it.. she said you know what.. "your bill is 30 days late, I'm sending you to collections." I was sent collections apparently out of spite, despite having thought I paid my bill on the 13th. I guess they only make one attempt to call as well. This place has been incredibly unprofessional, rude, outdated, and not easy to work with. Seem like the right place to bank being a fireman.. boy was I wrong. I will never support this company and will definately drop my accounts as soon as my card is paid off. I cannot believe how disrespectful and rude that lady was on the phone today.
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October 2021 by Carlos John
Worst customer service!! Great bank but if you have any issue after 3:30pm. You will literally get no help. At all. I have to stress this. You will get no help with your money if it’s after 3:30PM Monday - Friday
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August 2021 by Hippa Bear
I have been banking with them for years. I love the Metairie location. This particular location in Slidell, the customer service is horrible. I was not greeted upon arrival and as I was putting the tube back in, the window came down on me making the tube jammed, which means that my hand could have been closed in there; I didn't even get an apology.
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March 2021 by brandon couvillion
Great experience was helped by Meka she was very professional helped open our account and got us our cards.
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October 2020 by Teran Sayre
Worst customer service!!! wasn't even greeted at the drive through... Nor did they explain why their process changed from the other week to this week! Will be changing banks soon. Disappointed to have been with them so long and not get better customer service.
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March 2020 by christy G.
Everyone at this bank REALLY goes out of there way to help you!
