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January 2024 by Wendy Burger
The Vacuums at this location are absolutely awful.
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January 2024 by Vivian Tornga
We love the monthly package...we use it almost daily. Friendly, fast, and economical.
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December 2023 by Jennifer Gilkerson
Friendly staff and my car looked great!
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December 2023 by Kendell
Very nice new location.
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December 2023 by Gerry de gruiter
Good price plans and new setup.....
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November 2023 by SMG
Gets the job done
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November 2023 by Bee DOT
Mitch or Mick, older white male with glasses located on Old Spanish trail location today decided he wanted to bully me. I paid for a wash this morning and upon arriving at the stop sign my flip flop slipped off the brake and he started yelling and pointing at the stop sign prior to loading onto the tracks. So I put my window down to tell back that I acknowledge the stop sign and was attempting to tell his angry self what happened, the bottom of my flip flops are patent leather and slippery so my foot slipped off the edge off of my brake. I immediately braked my vehicle again. This man went into a rage and told me to leave, made a huge scene, even threw 20 bucks at me once I told him I wasn’t leaving until I got my money back if I was being refused service that I’ve already paid for! And to think I had a membership with these folks at one point, glad I cancelled it!!!! Definitely will start going back to the new car wash on Gause, Tommy’s. The only reason I even started going to this one again is because of convenience but hell that, not worth the service you receive. Besides, your washes suck, your vacuums are jammed and hardly suck up any dirt anyway. Your customer service is just as sucky as your equipment.
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October 2023 by Steve Pendley
I have an Enterprise rental car and they did not charge me, I was surprised!! But I highly recommend them, great car wash and vacuum, great people there for sure!!!??
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October 2023 by T. Ray
Love this car wash. Staff is very nice and helpful.
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September 2023 by Bailee
I’m writing this review so no one else’s car is damaged. I would give zero stars if I could. I had to come here instead of my usual place and this was the result. I went here august 10th and the machines STOPPED on my car in the middle of the wash for about 30 seconds or so and then abruptly restarted. For one, it was $15 for a basic wash and tire shine and my car was still blotchy after. Also, the vacuums had terrible suction. One I had to use had a tissue stuck in it and that wasn’t even the weakest one. Then, I get home and notice that there are chips on my front hood. I thought that was all the damage but as the days go on I notice other spots that were never on my car prior to going through this car wash. And these damages are in weird spots and shaped in ways that could only be explained by this. It appears that the brushes/ machinery are not adequately maintained. Don’t go here.
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September 2023 by Antonio Fletes
The one on Gause was my go to spot. When I saw the one on Old Spanish being built I was excited because I'd have a PitStop Carwash right up the street from the house.The carwash itself is great. The layout on the other hand is rough. The inability to make a lap on the property and run through the carwash a second time sucks. You have to leave the property from the side exit. You then have to make a uturn, head back to Old Spanish, turn left up Old Spanish, make another uturn, come back down Old Spanish, then make a right to get back in line for a second pass through. It's ridiculous.Next are the vacuums, for this PitStop Carwash to be BRAND SPANKING NEW and have 5-8 vacuums down, out of order, or not working at any point in time during business hours is unacceptable.I knoooow y'all can do better.
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August 2023 by John Giangrosso
A Little expensive, but solid carwash and free vacuum.
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August 2023 by Parker D.
I paid for the 20 dollar "better" wash and i need to either go through again or go home and wash my car. You get what you pay for and if you needed a quick wash, get the cheapest one here so you aren't disappointed.
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July 2023 by Matthew D.
Broken mirror on a 2023 jeep wrangler. Manager put a report in and even added that the "employee push wrong button".Paid 1k out of pocket to fix damage at dealership. Pitstop never emailed me lime I was told they would. They refuse to even talk to me on the customer service number given at the time of the report..Unlike most I actually employ lawyers in my business. And will have them handle the Pitstop Carwash. I highly suggest not using this company if you value your car.
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July 2023 by Liz Cherry
Good basic wash!
