Rack Room Shoes is a well-established footwear retailer that has provided quality shoes for over 95 years. They offer a wide selection of nationally recognized and exclusive brands for men, women, and children, catering to various needs including athletic, comfort, dress, and casual footwear. Customers appreciate the good deals, such as buy one get one half off and additional coupons that can lead to significant savings. However, some shoppers have reported issues with customer service, noting that staff were unhelpful during their visits. While some found great styles, like wedge sandals and tennis shoes, others experienced problems with sizing and selection, particularly with sale items. Overall, Rack Room Shoes is a popular choice for families looking for affordable footwear, but experiences can vary.