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January 2024 by Samantha Barnes (Sammie)
I never had any issues using storage here. Kinda wish there was a dumpster on site. And maybe be a little cheaper but nows days everything is high
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January 2024 by Juliet Kemper
Clean. Would like to see map of storage facility, I had to walk around to find my unit. Otherwise clean and I did feel safe ??
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December 2023 by Kaleb Welch
Today I called in looking to get a storage unit, I was greeted by Claude , and I’ll tell you this I’ve been renting storage units since 2005 and never in my life. Has it been as easy as this and friendly. Typically people don’t care about their job and aren’t willing to make the sale or willing to put in the effort to have a happy customer. I’m currently a business owner and my own sales representative, And the fact that Claude took his time to ask me what I wanted to put in my storage And also helping me find what size would be best suited for this , Is leagues above typical customer service nowadays So not only a five star review for Claude, but for this business as well. Make sure my boy gets a raise. Mngmnt:)
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October 2023 by Lisa Smith
Very friendly agent . Fast and easy !!
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October 2023 by Paul Reeb
Easy and efficient.
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October 2023 by Erika Roberts
If I could leave zero stars I would. Forget it being climate controlled because it feels like a sauna in the summer and when I called customer service all they could tell me was no one was on site and that the building IS climate controlled. Well I'm sorry ma'am that where you are in Colorado or wherever that you are not in this unit in mid summer in south Louisiana, but this isn't climate controlled. Moved my things out because they kept going up on prices. There's NEVER anyone there, no bathroom on site, no broom, no dumpster, no carts to haul your things on. Have to carry it out from the back of the building box by box. And when I called corporate about that they said they didn't know when they'd be able to get carts. Doors always broke. There was someone living in a unit that I personally witnessed. Not to mention it's very unsafe. Last but not least, I had 3 THREE 3 brand new tvs in original boxes STOLEN out my unit that were Christmas gifts for my kids. I wouldn't house my trash here. No wonder why they're typically the only storage with availability, everyone's moving out of there. This is what you get for $300+ per month.
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October 2023 by Perry H.
Would be nice to have some moving carts available. Not a soul in sight and no carts!!! The building could use some maintenance. A good pressure washing and a little paint would help.
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October 2023 by Pat Penny
Online was easy to follow; easier to find unit if there was a numbered layout of building. Disappointed no moving cart at any spot in building.
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June 2023 by Wesley Stewart
I like it.
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June 2023 by felix matos
No available bathroom
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May 2023 by 1senterr
Your customer care / service is subpar / nonexistent. It bothers me each time as I move heavy articles many feet past the empty units closer to the access to get to my unit. I asked if I could stick my head inside the facility for 5 minutes before I rented but that was too hard. I understand the facility is not staffed—a one time code for 10 minutes was all I wanted, too hard. The “climate controlled “ storage must mean the temperature is controlled by the climate. It was at 87deg and still rising at the Slidell unit yesterday and we are in a relatively cool spell. You asked—-my thoughts are not good.
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May 2023 by Taylor Crichlow
Smoothest storage company I have ever been with. No line , no wait , no special rules about a lock . The online system is nice
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February 2023 by Diana Lynn E Schiffers
This facility always maintained a comfortable temperature and was always VERY clean. Absolutely no dust on anything that was stored. I had this unit about 2 yrs… no dust!
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February 2023 by Debra Franklin
Very professional,helpful answering questions and explaining all options available. It was a pleasure conducting business with all representatives.
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December 2022 by George “erlymetl” Taylor
Been using a while now..Cost of monthly goes up and they never say why....
