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June 2025 by Nick Regan
Rated 5 stars for being crooks and robbing people DO NOT TAKE YOUR GOLD HERE Will LIE AND CHEAT YOU AND NOT PAY YOU THE FULL VALUE OF YOUR GOLD OR SILVER I’m about to go through the process of taking them to a small claims court over a gold necklace they ripped me off for lucky I record all transactions like this and I suspected they would try to get over on me but a 18” 14k gold and a weight of 9 grams is worth way more than 70$ and the fact they didn’t require or ask me for my license or give me a receipt or anything
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December 2024 by Cloey Rhea
fast and friendly service.
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November 2024 by chloe cleveland
My fiancé and I went in there and was picking out our wedding bands a few months ago. We have been paying on them a little here and there. Well he payed them off. I went in there after I got off today to pick them up. The man In there was having along conversations with some lady “wasn’t nothing about in the store or rings” he didn’t even know that I wasn’t in there. When he finally was done talking to the lady about whatever. He asked if he could help me, I said yes I’m here to pick up mine and my fiancés rings. He got my wedding band out and it was too small for me. I asked where his was and he said this one is the only on that we have, he wanted to argue with me. I said no I have came In here a few months ago and pick out mine and his rings and why don’t we have them, and he showed me that mine was the only one that got right down. The lady that was helping us pick them out gave us a balance and that is what we owe for both rings. I don’t know what is going on but they need to fix it, cause our wedding is coming up way to fast for this crap to be happening!
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October 2023 by Carley Baham
bought a ring from there today, i absolutely love it
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February 2022 by Victoria Paxton
Awesome!!!! Always willing to go above and beyond to take care of my needs, repairs, etc. Great people!!!
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October 2021 by Judith Copeland
For some reason my original negative review disappeared. I was given a diamond necklace that was purchased at this shop over a year ago. The quality compared to the price was terrible. I called as soon as I received it to find out how to request an exchange or refund, within a couple of days of purchase, and they basically told me I was stuck with the purchase. Apprased value: $220. Price paid: $998. Very disappointed.
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January 2021 by Charles D. Burge
House of diamonds is a very good family oriented business. Their store is customer service related 100%
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June 2019 by Lori Haynes
Another locally owned and operated company with the the owners IN THEIR STORE!
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August 2018 by Christy Ouei
David, Ashley and Jonathon are always great! Customer service really CAN'T be beat!!