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November 2023 by S B
Michael Moberly was very professional and knowledge. There was never any pressure to make a sale. He listened to what my needs were and made sure that he only showed me vehicles that fit my needs. I highly recommend going to see him for you used it be car needs
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November 2023 by Darla LaRoux
Great experience! Got the exact vehicle I wanted and got an excellent deal. Took time to explain the whole process and answered any questions we had. Definitely will buy any future vehicles from here.
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November 2023 by Christan Cooper
Michael is the most patient and amazing car salesman I have ever met. He sold my daughter her car first and I knew when I decided to buy I would only go to him. He is not pushy and he listens to what you like and accommodates your budget. We will continue using him for as long as he is a salesman. I highly recommend him.
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November 2023 by Nicolette
I considered purchasing from them. Initially I was pleased with the representatives quick responses however several of my questions required me to call the manager-Greg who was most unpleasant on the few encounters we had. The manager encounters started to make me apprehensive, but wasn't a deal breaker. As communication continued, I started to feel like I was getting the run around, then the ultimate straw was the manager quoting me a different/higher price then what was initially quoted. When I inquired about the difference, he became defensive and argumentative and kept insisting that I was mistaken until I revealed that I had both quotes in writing with different prices then ended the call. Hopefully my experience is isolated, but I felt I should share because their high reviews were a big factor that initially drew me towards doing business with them.*** Update 11/7/23***I received an outreach from Daryl Lynch with Marketplace. He was very concerned and apologized for the experience. He explained that they pride themselves on delivering good customer service and offered to pair me with another sales rep should I consider doing business with them in the future. While that was not my experience, I appreciate the concern and offer. He seemed very genuine, and I would be open to reaching out to him when I revisit the car buying market.
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October 2023 by Bailey Thomas
I brought my car there because a light had popped up on my dash. I spoke with Cameron and he explained what it was and how he could fix it. Cameron took his time with me, was very helpful, and quite knowledgeable. I was able to get my car fixed in a timely manner. 10/10 would recommend everyone come see Cameron for all of your vehicle needs.
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September 2023 by Jon Dough
I brought my F-150 in for a transmission flush because it was running over 225 degrees. The service was quick, the store is very nice and clean and the young lady who took care of me could not have been nicer. My truck doesn’t even break 200 degrees now on the highway. Thanks Marketplace!
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September 2023 by Renee Collins
This was probably the best experience that I have ever had when buying a car. All of the guys in the office were very friendly and made me feel comfortable. They explained everything and answered all of my questions. They worked with me to get my payment on my car where I wanted it. They made me feel like family. Excellent customer service!!
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September 2023 by Tonya Mayberry
Amazing experience! So I came in about a month ago and I was having trouble with my car and when I got there, I was upset but when I arrived i was greeted by a young man named Cameron, and he was so nice and courteous. He explained everything in detail and made sure all my questions were answered. When I left, my issue was resolved, my car was working perfect and Cameron made sure to let me know that if I had any further issues please don’t hesitate to call or come back by. I definitely trust them to help me in the future and would recommend to anyone.
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September 2023 by m fuller
Everyone in the Service Department is very friendly and professional, especially Cameron. We have dealt with Cameron several times already and we now ask for him personally to be assigned to our vehicles to handle our services. He is very helpful, courteous, knowledgeable, honest, and always keeps us updated on our vehicles. He always returns our calls timely and takes his time to explain what's going on with our cars and patiently answers any questions we have. Top notch service! We will definitely continue to use Marketplace to service our vehicles ?
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September 2023 by Jeremy McFarland
Hannah provided us amazing service! Got us in and out in a very timely manner! Explained everything on our inspection to us and let us know when we should do our recommended services. Couldn’t ask for better. Thanks Marketplace!!
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September 2023 by Carolee Adams
Wonderful, fast, friendly service from the Service Department! From the moment we pulled in to the Welcome Center, we knew it was going to be a great experience! The pictures are from the nice, clean waiting room with coffee bar.
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September 2023 by Keith Layton
Stan was a fantastic breath of fresh air in my purchasing experience. I wish this kind of experience on all trying to navigate through a vehicle purchase. His help was critical in this purchase because I wasn't convinced I was making this purchase. Never pressured once. Thank you Stan, God bless you sir.Keith Layton
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August 2023 by Shardareyette Thomas
I had an appointment for 2:45pm for oil change and tire rotation. I was told it would be about an hour. 2 customers were in front of me. No big deal they weren't waiting long. Upon tire rotation I was told they could only rotate 3. Went outside for card to pay and tire stating was rotated was not. I asked my service advisor Jessica which 3 was rotated because I need to know which ones since they stated at first rims was too big until I told them that marketplace is the only one that ever does anything to my vehicle and they were the last to rotate them. So after explaining they could not have rotated 3 she called service a second time and they told her that they didn't because they couldn't get driver tire so they put them back. I explained to her I was trying to tell her no they didn't because I had just gotten a tire replacement last week for passenger which was still in place after she stated they rotated them. Upon leaving I noticed the oil was changed and reset but I didn't have new still with mileage and date on window. Young man went back in to prepare. When asking him why couldn't they rotate he stated lug nuts so when I touched them you could turn them with your hand! He went back inside and brought out the socket to tighten them up in the parking lot
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July 2023 by DeLisa Kephart
Mr Howard went BRING the call of duty with this sale. Very professional, very informative and caring. He and the manager Greg, really did an AMAZING job! Thank you both
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July 2023 by iimjaya ‘
Mr.Bradley started off with great communication while viewing the car online. I drove 3 hours and it was the best time spent for the best service and quality! Mr.Brad ensured I walked away with a car of my liking while making sure I was educated with this being my first car. Not only did he bless me, he provided the best service and sale I could ask for with my first vehicle. Thank you Mr.Bradley. I will recommend Marketplace Chevrolet Buick to those in need!
