Cricket Wireless Authorized Retailer is a highly praised business, known for its exceptional customer service and knowledgeable staff. Customers consistently highlight the outstanding assistance provided by employees such as Terry, Aaron, Bri, Derrick, and Lydia. Customers report receiving detailed explanations about their accounts and services, with Bri and Lydia going above and beyond to ensure their needs are met. The staff is praised for their patience, professionalism, and personable approach, making the experience pleasant and informative for both new and existing customers. The business is described as a great place to visit, with the staff providing excellent guidance on phone selection and accessories. Customers particularly appreciate the staff's willingness to troubleshoot issues and find solutions, even for more challenging problems. Overall, the Cricket Wireless Authorized Retailer is highly recommended by its satisfied customers for its exceptional service and knowledgeable employees.
Been with cricket since 2020 bc there wasn’t any other prepaid option in Sulphur. Just bought an iPhone 13 for $280, then found out total wireless here sells the same phone for $120 with a month of service. Really wish I’d looked around before buying.
January 2024
Terry & Aaron @ sulphur location on citi service they're Awesome & I recommend both of them to everybody & I'll keep doin business with both these fellas.. Couldn't ask for better customer service?
September 2023
I am very happy with Bri giving all the details with my account and the service with Cricket. This is exactly the information I have been looking for. Will definitely recommend to come to Bri for any help people need.